Job FA4D5C0D-B9A9-4C76-8742-5BFEA2CD1348

Dispatched Back to batch
Batch
0EBEDCAE-5F39-4261-8940-2A3158F30BC3
Template
UrgentAttention
Recipient
p.p.elango@kwglobal.com (P.P.Elango P)
User id
81578BD9-5C26-4688-82A4-25CE2202BDA1
Status
Dispatched
Attempts
3
Claimed by
thr-32452 at 2026-08-04 03:21:05.418358
Created
2026-08-04 03:20:27.869345
Completed
2026-08-04 03:21:05.630979

Attachments — what the end user receives in the email

#FilenameSizeStatusAction
1 81578BD9-5C26-4688-82A4-25CE2202BDA1-UrgentAttentionReport_03-Aug-2026.xlsx
runs/0ebedcae-5f39-4261-8940-2a3158f30bc3-attachments/81578BD9-5C26-4688-82A4-25CE2202BDA1-UrgentAttentionReport_03-Aug-2026.xlsx 		5.0 KB on disk Preview Download

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 375 ms · evaluated 2026-08-04 03:21:05.408357
VerdictRuleExpected GotTime
Pass R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block 		A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)
valid: p.p.elango@kwglobal.com
 0 ms
Pass R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block 		Recipient is a current, active employee of this company
OK
 15 ms
Skipped R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block 		Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)
Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.
 0 ms
Pass R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block 		Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)
len=93
 0 ms
Pass R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block 		Stage 2 saved data for this recipient
size=4277 bytes
 0 ms
Pass R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block 		The data has at least some rows in it (not empty)
total rows=4
Section counts declared in the data
  • Urgent Rows: 2
  • Desktop Not Assigned: 2
  • Not Tracked: 0
 0 ms
Pass R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block 		Email body has no unfilled placeholders like {{ManagerName}} or ${date}
body OK (17353 bytes)
 0 ms
Pass R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn 		Email body is complete (at least 200 characters and ends with a closing tag, not cut off)
body looks complete (17353 bytes)
 0 ms
Pass R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block 		Every attachment file the email references actually exists on disk
1 attachment(s) present
Files attached
pathsize
runs\0ebedcae-5f39-4261-8940-2a3158f30bc3-attachments\81578BD9-5C26-4688-82A4-25CE2202BDA1-UrgentAttentionReport_03-Aug-2026.xlsx5108
0 ms
Pass R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn 		Each attachment is 25 MB or less (so the email can actually be sent)
OK
 0 ms
Pass R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn 		Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).
All 2 people in this email belong to this manager's team (9 reportees in scope; this report only lists users that triggered the threshold)
 61 ms
Pass R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn 		The 'count' numbers shown at the top of the data match how many rows are actually there
all 3 row_counts consistent
 0 ms
Pass R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block 		The Excel attachment contains exactly the sheets it should - no missing, no extras
all 2 expected sheet(s) present, no extras
Sheets actually in the attachment
  • Desktop_Not_Assigned
 61 ms
Skipped R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn 		Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100
payload has no per-user row arrays
 0 ms
Skipped R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn 		Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).
rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload
 0 ms

Stage 2 — Data

Fetched 2026-08-04 03:21:04.810039 · 4277 bytes

Urgent Rows 2
Urgent Rows · 2 row(s) × 22 column(s)
DateUserIdUserNameEmployeeCodeUserFullNameDisplayMessageMessageEnumCompanyIdReportingUserNameReportingMailIdReportingUserIdReportIngUserRoleIdsEligibleMailsEligibleRolesSuperAdminRolesDepartmentNameReportToEmployeeNameSkipSupervisorNameTeamNameBranchNameFormJsonFormDataJson
2026-08-03 7D622EB6-BD43-476F-A05C-42E26055C16C Dasnavis.Monica@kwglobal.com 49276 Dasnavis Monica Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649 P.P.Elango P p.p.elango@kwglobal.com 81578BD9-5C26-4688-82A4-25CE2202BDA1 028a37f0-1daa-4232-8fc5-26318504e730 — 01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A 16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613 Editorial Services - Copyediting P.P.Elango P Mallik Manam C-OUP KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"2d633cb9-6791-4833-9c6f-b3988e2ea14a"}
2026-08-03 5D9C97F2-95D8-4A76-B501-4AFBDB3FF159 Stella.P@kwglobal.com 49360 Stella P Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649 P.P.Elango P p.p.elango@kwglobal.com 81578BD9-5C26-4688-82A4-25CE2202BDA1 028a37f0-1daa-4232-8fc5-26318504e730 — 01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A 16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613 Editorial Services - Copyediting P.P.Elango P Mallik Manam C-Taylor & Francis KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
Meta · non-tabular fields 
{
  "row_counts": {
    "desktop_not_assigned": 2,
    "not_tracked": 0,
    "urgent_rows": 2
  }
}
Raw JSON 
{"urgent_rows": [{"Date": "2026-08-03", "UserId": "7D622EB6-BD43-476F-A05C-42E26055C16C", "UserName": "Dasnavis.Monica@kwglobal.com", "EmployeeCode": "49276", "UserFullName": "Dasnavis Monica", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "ReportingUserName": "P.P.Elango P", "ReportingMailId": "p.p.elango@kwglobal.com", "ReportingUserId": "81578BD9-5C26-4688-82A4-25CE2202BDA1", "ReportIngUserRoleIds": "028a37f0-1daa-4232-8fc5-26318504e730", "EligibleMails": null, "EligibleRoles": "01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A", "SuperAdminRoles": "16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613", "DepartmentName": "Editorial Services - Copyediting", "ReportToEmployeeName": "P.P.Elango P", "SkipSupervisorName": "Mallik Manam", "TeamName": "C-OUP", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\"}"}, {"Date": "2026-08-03", "UserId": "5D9C97F2-95D8-4A76-B501-4AFBDB3FF159", "UserName": "Stella.P@kwglobal.com", "EmployeeCode": "49360", "UserFullName": "Stella P", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "ReportingUserName": "P.P.Elango P", "ReportingMailId": "p.p.elango@kwglobal.com", "ReportingUserId": "81578BD9-5C26-4688-82A4-25CE2202BDA1", "ReportIngUserRoleIds": "028a37f0-1daa-4232-8fc5-26318504e730", "EligibleMails": null, "EligibleRoles": "01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A", "SuperAdminRoles": "16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613", "DepartmentName": "Editorial Services - Copyediting", "ReportToEmployeeName": "P.P.Elango P", "SkipSupervisorName": "Mallik Manam", "TeamName": "C-Taylor & Francis", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\"}"}], "row_counts": {"urgent_rows": 2, "desktop_not_assigned": 2, "not_tracked": 0}}

Stage 3 — Rendered

Rendered 2026-08-04 03:21:04.998040 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 03-Aug-2026 )

Attachments
[{"name": "UrgentAttentionReport_03-Aug-2026.xlsx", "path": "runs/0ebedcae-5f39-4261-8940-2a3158f30bc3-attachments/81578BD9-5C26-4688-82A4-25CE2202BDA1-UrgentAttentionReport_03-Aug-2026.xlsx", "sizeBytes": 5108, "contentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "kind": "xlsx"}]
Body HTML (source) 
<!DOCTYPE html>  <html lang="en">    <head>    <meta charset="utf-8">    <meta name="viewport" content="width=device-width,initial-scale=1,shrink-to-fit=no">    <meta name="x-apple-disable-message-reformatting">    <meta http-equiv="X-UA-Compatible" content="IE=edge">    <title>Account Invitation</title>    <style type="text/css">      a {        text-decoration: none;        outline: 0      }        a:hover {        text-decoration: underline;      }        @media (max-width:649px) {        .o_col-full {          max-width: 100% !important        }          .o_col-half {          max-width: 50% !important        }          .o_hide-lg {          display: inline-block !important;          font-size: inherit !important;          max-height: none !important;          line-height: inherit !important;          overflow: visible !important;          width: auto !important;          visibility: visible !important        }          .o_hide-xs,        .o_hide-xs.o_col_i {          display: none !important;          font-size: 0 !important;          max-height: 0 !important;          width: 0 !important;          line-height: 0 !important;          overflow: hidden !important;          visibility: hidden !important;          height: 0 !important        }          .o_xs-center {          text-align: center !important        }          .o_xs-left {          text-align: left !important        }          .o_xs-right {          text-align: left !important        }          table.o_xs-left {          margin-left: 0 !important;          margin-right: auto !important;          float: none !important        }          table.o_xs-right {          margin-left: auto !important;          margin-right: 0 !important;          float: none !important        }          table.o_xs-center {          margin-left: auto !important;          margin-right: auto !important;          float: none !important        }          h1.o_heading {          font-size: 32px !important;          line-height: 41px !important        }          h2.o_heading {          font-size: 26px !important;          line-height: 37px !important        }          h3.o_heading {          font-size: 20px !important;          line-height: 30px !important        }          .o_xs-py-md {          padding-top: 24px !important;          padding-bottom: 24px !important        }          .o_xs-pt-xs {          padding-top: 8px !important        }          .o_xs-pb-xs {          padding-bottom: 8px !important        }      }        @media screen {        @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu7GxKOzY.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfChc4EsA.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfBBc4.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          .o_heading,        .o_sans {          font-family: Roboto, sans-serif !important        }          .o_heading,        b,        strong {          font-weight: 700 !important        }          a[x-apple-data-detectors] {          color: inherit !important;          text-decoration: none !important        }      }    </style>  </head>    <body class="o_body o_bg-light"    style="width:100%;margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;background-color:#f9f8fa">    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_hide" align="center"            style="display:none;font-size:0;max-height:0;width:0;line-height:0;overflow:hidden;mso-hide:all;visibility:hidden">            Email Summary (Hidden) </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color: #f9f8fa; padding-left: 8px; padding-right: 8px;">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width: 632px; margin: 0 auto;">              <tbody>                <tr>                  <td style="padding: 10px 0; text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>
Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome
Inserted
SentMailId
2051DCC4-CFB7-4DD0-9390-96E3251289C7
Skip reason
—
Error
—
At
2026-08-04 03:21:05.619010

Events

AtStageLevelMessagemsWorker
2026-08-04 03:21:04.792040 DataFetch Info --- Stage 2 begin --- template=UrgentAttention recipient=p.p.elango@kwglobal.com userId=81578BD9-5C26-4688-82A4-25CE2202BDA1 thr-32452
2026-08-04 03:21:04.800036 DataFetch Info UrgentAttention: filtered urgent_cache (246 rows) by ReportingUserId (direct line manager only)=81578bd9-5c26-4688-82a4-25ce2202bda1 -> 2 row(s) thr-32452
2026-08-04 03:21:04.817039 DataFetch Info Wrote EmailComp_Job_Data (4277 bytes); shape=dict, top-level=['urgent_rows', 'row_counts'] 7 thr-32452
2026-08-04 03:21:04.844043 Render Info --- Stage 3 begin --- template=UrgentAttention recipient=p.p.elango@kwglobal.com thr-32452
2026-08-04 03:21:04.859039 Render Info dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit) thr-32452
2026-08-04 03:21:05.008042 Render Info Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 03-Aug-2026 )', attachments=1) 167 thr-32452
2026-08-04 03:21:05.414358 QA Info QA passed (15 check(s)) 375 thr-32452
2026-08-04 03:21:05.439357 Dispatch Info >>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='p.p.elango@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='3c95641e-4de1-4a3d-90c8-379e3b12e321') thr-32452
2026-08-04 03:21:05.514359 Dispatch Info <<< USP_EmailComp_InsertMail returned MailId=2051dcc4-cfb7-4dd0-9390-96e3251289c7 in 53ms (inserted) 53 thr-32452
2026-08-04 03:21:05.592359 Dispatch Info >>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=2051dcc4-cfb7-4dd0-9390-96e3251289c7, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/UrgentAttention_2026-08-03_20260804-032105_b84f7ed2.xlsx') thr-32452
2026-08-04 03:21:05.604357 Dispatch Info <<< USP_EmailComp_InsertMailAttchment OK in 5ms 5 thr-32452
2026-08-04 03:21:05.611975 Dispatch Info Inserted into SentMail. MailId=2051dcc4-cfb7-4dd0-9390-96e3251289c7 thr-32452