Job `E8F70748-3A4D-48EC-9149-B16E723F74BC`

Dispatched Back to batch

Batch: 2AAEEC89-54C8-4FA4-8160-343F5748C162
Template: UrgentAttention
Recipient: rowena.dsouza@kwglobal.com (Rowena Dsouza)
User id: 6EF0FF46-DD3F-49F4-8A00-D221D2116739
Status: Dispatched
Attempts: 3
Claimed by: thr-316 at 2026-08-07 03:21:07.972100
Created: 2026-08-07 03:20:46.141419
Completed: 2026-08-07 03:21:08.146102

Attachments — what the end user receives in the email

#	Filename	Size	Status	Action
1	6EF0FF46-DD3F-49F4-8A00-D221D2116739-UrgentAttentionReport_06-Aug-2026.xlsx `runs/2aaeec89-54c8-4fa4-8160-343f5748c162-attachments/6EF0FF46-DD3F-49F4-8A00-D221D2116739-UrgentAttentionReport_06-Aug-2026.xlsx`	5.7 KB	on disk	Preview Download

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 328 ms · evaluated 2026-08-07 03:21:07.963101

Verdict Rule Expected Got Time

Pass

R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block

A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)

valid: rowena.dsouza@kwglobal.com

0 ms

Pass

R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block

Recipient is a current, active employee of this company

14 ms

Skipped

R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block

Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)

Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.

0 ms

Pass

R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block

Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)

len=93

0 ms

Pass

R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block

Stage 2 saved data for this recipient

size=6204 bytes

0 ms

Pass

R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block

The data has at least some rows in it (not empty)

total rows=8

Section counts declared in the data

Urgent Rows: 4
Desktop Not Assigned: 2
Not Tracked: 2

0 ms

Pass

R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block

Email body has no unfilled placeholders like {{ManagerName}} or ${date}

body OK (17353 bytes)

0 ms

Pass

R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn

Email body is complete (at least 200 characters and ends with a closing tag, not cut off)

body looks complete (17353 bytes)

0 ms

Pass

R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block

Every attachment file the email references actually exists on disk

1 attachment(s) present

Files attached

path	size
`runs\2aaeec89-54c8-4fa4-8160-343f5748c162-attachments\6EF0FF46-DD3F-49F4-8A00-D221D2116739-UrgentAttentionReport_06-Aug-2026.xlsx`	`5882`

0 ms

Pass

R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn

Each attachment is 25 MB or less (so the email can actually be sent)

0 ms

Pass

R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn

Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).

All 3 people in this email belong to this manager's team (17 reportees in scope; this report only lists users that triggered the threshold)

109 ms

Pass

R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn

The 'count' numbers shown at the top of the data match how many rows are actually there

all 3 row_counts consistent

0 ms

Pass

R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block

The Excel attachment contains exactly the sheets it should - no missing, no extras

all 2 expected sheet(s) present, no extras

Sheets actually in the attachment

Desktop_Not_Assigned
Not_Tracked

31 ms

Skipped

R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn

Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100

payload has no per-user row arrays

16 ms

Skipped

R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn

Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).

rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload

0 ms

Stage 2 — Data

Fetched 2026-08-07 03:21:07.407489 · 6204 bytes

Urgent Rows 4

Urgent Rows · 4 row(s) × 18 column(s)

HrUserId	HrUserEmail	HrFullName	Date	UserId	UserName	EmployeeCode	UserFullName	DisplayMessage	MessageEnum	CompanyId	DepartmentName	ReportToEmployeeName	SkipSupervisorName	TeamName	BranchName	FormJson	FormDataJson
6EF0FF46-DD3F-49F4-8A00-D221D2116739	rowena.dsouza@kwglobal.com	Rowena Dsouza	2026-08-06	3EEE6BB1-6E49-4D09-9B2E-FA72B974A4C0	Sneha.Waghmare@kwglobal.com	49291	Sneha Waghmare	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649	Technology Support - Software Dev (Tech Support)	Rowena Dsouza	Francis Xavier	M-KGL Smart-Suite	KGL-MUM	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
6EF0FF46-DD3F-49F4-8A00-D221D2116739	rowena.dsouza@kwglobal.com	Rowena Dsouza	2026-08-06	6EF0FF46-DD3F-49F4-8A00-D221D2116739	rowena.dsouza@kwglobal.com	41286	Rowena Dsouza	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649	Technology Support - Software Dev (Tech Support)	Francis Xavier	Atul Goel	M-Production Technology	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
6EF0FF46-DD3F-49F4-8A00-D221D2116739	rowena.dsouza@kwglobal.com	Rowena Dsouza	2026-08-06	647FADC7-5214-4301-94A7-E92325C6C34A	ashwitha.bangera@kwglobal.com	48787	Ashwitha Bangera		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Technology Support - Software Dev (Tech Support)	Rowena Dsouza	Francis Xavier	M-KGL Smart-Suite	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
6EF0FF46-DD3F-49F4-8A00-D221D2116739	rowena.dsouza@kwglobal.com	Rowena Dsouza	2026-08-06	626CF576-96ED-4CC7-86E4-8E4B492ABBAD	Shivanshu.Soni@kwglobal.com	49293	Shivanshu Soni		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Technology Support - Software Dev (Tech Support)	Rowena Dsouza	Francis Xavier	M-Production Technology	KGL-MUM	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}

Meta · non-tabular fields

{
  "row_counts": {
    "desktop_not_assigned": 2,
    "not_tracked": 2,
    "urgent_rows": 4
  }
}

Raw JSON

{"urgent_rows": [{"HrUserId": "6EF0FF46-DD3F-49F4-8A00-D221D2116739", "HrUserEmail": "rowena.dsouza@kwglobal.com", "HrFullName": "Rowena Dsouza", "Date": "2026-08-06", "UserId": "3EEE6BB1-6E49-4D09-9B2E-FA72B974A4C0", "UserName": "Sneha.Waghmare@kwglobal.com", "EmployeeCode": "49291", "UserFullName": "Sneha Waghmare", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Technology Support - Software Dev (Tech Support)", "ReportToEmployeeName": "Rowena Dsouza", "SkipSupervisorName": "Francis Xavier", "TeamName": "M-KGL Smart-Suite", "BranchName": "KGL-MUM", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\"}"}, {"HrUserId": "6EF0FF46-DD3F-49F4-8A00-D221D2116739", "HrUserEmail": "rowena.dsouza@kwglobal.com", "HrFullName": "Rowena Dsouza", "Date": "2026-08-06", "UserId": "6EF0FF46-DD3F-49F4-8A00-D221D2116739", "UserName": "rowena.dsouza@kwglobal.com", "EmployeeCode": "41286", "UserFullName": "Rowena Dsouza", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Technology Support - Software Dev (Tech Support)", "ReportToEmployeeName": "Francis Xavier", "SkipSupervisorName": "Atul Goel", "TeamName": "M-Production Technology", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\"}"}, {"HrUserId": "6EF0FF46-DD3F-49F4-8A00-D221D2116739", "HrUserEmail": "rowena.dsouza@kwglobal.com", "HrFullName": "Rowena Dsouza", "Date": "2026-08-06", "UserId": "647FADC7-5214-4301-94A7-E92325C6C34A", "UserName": "ashwitha.bangera@kwglobal.com", "EmployeeCode": "48787", "UserFullName": "Ashwitha Bangera", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Technology Support - Software Dev (Tech Support)", "ReportToEmployeeName": "Rowena Dsouza", "SkipSupervisorName": "Francis Xavier", "TeamName": "M-KGL Smart-Suite", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\"}"}, {"HrUserId": "6EF0FF46-DD3F-49F4-8A00-D221D2116739", "HrUserEmail": "rowena.dsouza@kwglobal.com", "HrFullName": "Rowena Dsouza", "Date": "2026-08-06", "UserId": "626CF576-96ED-4CC7-86E4-8E4B492ABBAD", "UserName": "Shivanshu.Soni@kwglobal.com", "EmployeeCode": "49293", "UserFullName": "Shivanshu Soni", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Technology Support - Software Dev (Tech Support)", "ReportToEmployeeName": "Rowena Dsouza", "SkipSupervisorName": "Francis Xavier", "TeamName": "M-Production Technology", "BranchName": "KGL-MUM", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\"}"}], "row_counts": {"urgent_rows": 4, "desktop_not_assigned": 2, "not_tracked": 2}}

Stage 3 — Rendered

Rendered 2026-08-07 03:21:07.590495 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 06-Aug-2026 )

Attachments

[{"name": "UrgentAttentionReport_06-Aug-2026.xlsx", "path": "runs/2aaeec89-54c8-4fa4-8160-343f5748c162-attachments/6EF0FF46-DD3F-49F4-8A00-D221D2116739-UrgentAttentionReport_06-Aug-2026.xlsx", "sizeBytes": 5882, "contentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "kind": "xlsx"}]

Body HTML (source)

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         unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfChc4EsA.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfBBc4.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          .o_heading,        .o_sans {          font-family: Roboto, sans-serif !important        }          .o_heading,        b,        strong {          font-weight: 700 !important        }          a[x-apple-data-detectors] {          color: inherit !important;          text-decoration: none !important        }      }    </style>  </head>    <body class="o_body o_bg-light"    style="width:100%;margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;background-color:#f9f8fa">    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_hide" align="center"            style="display:none;font-size:0;max-height:0;width:0;line-height:0;overflow:hidden;mso-hide:all;visibility:hidden">            Email Summary (Hidden) </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color: #f9f8fa; padding-left: 8px; padding-right: 8px;">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width: 632px; margin: 0 auto;">              <tbody>                <tr>                  <td style="padding: 10px 0; text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>

Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome: Inserted
SentMailId: 2546FDDC-A7B8-4287-99DF-5C36D42C5606
Skip reason: —
Error: —
At: 2026-08-07 03:21:08.135106

Events

At	Stage	Level	Message	ms	Worker
2026-08-07 03:21:07.392489	DataFetch	Info	--- Stage 2 begin --- template=UrgentAttention recipient=rowena.dsouza@kwglobal.com userId=6EF0FF46-DD3F-49F4-8A00-D221D2116739		thr-316
2026-08-07 03:21:07.398489	DataFetch	Info	UrgentAttention: filtered urgent_cache (1463 rows) by HrUserId=6ef0ff46-dd3f-49f4-8a00-d221d2116739 -> 4 row(s)		thr-316
2026-08-07 03:21:07.415489	DataFetch	Info	Wrote EmailComp_Job_Data (6204 bytes); shape=dict, top-level=['urgent_rows', 'row_counts']	8	thr-316
2026-08-07 03:21:07.434489	Render	Info	--- Stage 3 begin --- template=UrgentAttention recipient=rowena.dsouza@kwglobal.com		thr-316
2026-08-07 03:21:07.446489	Render	Info	dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit)		thr-316
2026-08-07 03:21:07.606496	Render	Info	Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 06-Aug-2026 )', attachments=1)	165	thr-316
2026-08-07 03:21:07.968100	QA	Info	QA passed (15 check(s))	328	thr-316
2026-08-07 03:21:08.007105	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='rowena.dsouza@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='2ed4f7a3-1942-4475-8497-8d0d3c0179ee')		thr-316
2026-08-07 03:21:08.040102	Dispatch	Info	<<< USP_EmailComp_InsertMail returned MailId=2546fddc-a7b8-4287-99df-5c36d42c5606 in 21ms (inserted)	21	thr-316
2026-08-07 03:21:08.106101	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=2546fddc-a7b8-4287-99df-5c36d42c5606, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/UrgentAttention_2026-08-06_20260807-032108_7dbc56c2.xlsx')		thr-316
2026-08-07 03:21:08.115101	Dispatch	Info	<<< USP_EmailComp_InsertMailAttchment OK in 3ms	3	thr-316
2026-08-07 03:21:08.125104	Dispatch	Info	Inserted into SentMail. MailId=2546fddc-a7b8-4287-99df-5c36d42c5606		thr-316

Job E8F70748-3A4D-48EC-9149-B16E723F74BC

Attachments — what the end user receives in the email

Stage 4 — QA gate

Stage 2 — Data

Stage 3 — Rendered

Stage 5 — Dispatched

Events

Job `E8F70748-3A4D-48EC-9149-B16E723F74BC`