Job CB00E58C-16A8-4869-A21A-462479DFC8FE

Dispatched Back to batch
Batch
12EEADCD-5BD4-4660-928C-09C3574C7EB4
Template
UrgentAttention
Recipient
aparna.shankar@kwglobal.com (Aparna Shankar)
User id
F4138029-08C1-4210-BCC1-D700A45F85FF
Status
Dispatched
Attempts
3
Claimed by
thr-9812 at 2026-08-12 03:21:14.507737
Created
2026-08-12 03:20:56.515791
Completed
2026-08-12 03:21:17.650331

Attachments — what the end user receives in the email

#FilenameSizeStatusAction
1 F4138029-08C1-4210-BCC1-D700A45F85FF-UrgentAttentionReport_11-Aug-2026.xlsx
runs/12eeadcd-5bd4-4660-928c-09c3574c7eb4-attachments/F4138029-08C1-4210-BCC1-D700A45F85FF-UrgentAttentionReport_11-Aug-2026.xlsx 		5.9 KB on disk Preview Download

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 625 ms · evaluated 2026-08-12 03:21:14.479726
VerdictRuleExpected GotTime
Pass R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block 		A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)
valid: aparna.shankar@kwglobal.com
 0 ms
Pass R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block 		Recipient is a current, active employee of this company
OK
 16 ms
Skipped R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block 		Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)
Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.
 0 ms
Pass R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block 		Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)
len=93
 0 ms
Pass R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block 		Stage 2 saved data for this recipient
size=12102 bytes
 0 ms
Pass R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block 		The data has at least some rows in it (not empty)
total rows=16
Section counts declared in the data
  • Urgent Rows: 8
  • Desktop Not Assigned: 2
  • Not Tracked: 6
 0 ms
Pass R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block 		Email body has no unfilled placeholders like {{ManagerName}} or ${date}
body OK (17353 bytes)
 0 ms
Pass R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn 		Email body is complete (at least 200 characters and ends with a closing tag, not cut off)
body looks complete (17353 bytes)
 0 ms
Pass R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block 		Every attachment file the email references actually exists on disk
1 attachment(s) present
Files attached
pathsize
runs\12eeadcd-5bd4-4660-928c-09c3574c7eb4-attachments\F4138029-08C1-4210-BCC1-D700A45F85FF-UrgentAttentionReport_11-Aug-2026.xlsx6031
0 ms
Pass R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn 		Each attachment is 25 MB or less (so the email can actually be sent)
OK
 0 ms
Pass R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn 		Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).
All 8 people in this email belong to this manager's team (78 reportees in scope; this report only lists users that triggered the threshold)
 375 ms
Pass R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn 		The 'count' numbers shown at the top of the data match how many rows are actually there
all 3 row_counts consistent
 0 ms
Pass R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block 		The Excel attachment contains exactly the sheets it should - no missing, no extras
all 2 expected sheet(s) present, no extras
Sheets actually in the attachment
  • Desktop_Not_Assigned
  • Not_Tracked
 47 ms
Skipped R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn 		Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100
payload has no per-user row arrays
 0 ms
Skipped R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn 		Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).
rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload
 0 ms

Stage 2 — Data

Fetched 2026-08-12 03:21:12.938163 · 12102 bytes

Urgent Rows 8
Urgent Rows · 8 row(s) × 18 column(s)
HrUserIdHrUserEmailHrFullNameDateUserIdUserNameEmployeeCodeUserFullNameDisplayMessageMessageEnumCompanyIdDepartmentNameReportToEmployeeNameSkipSupervisorNameTeamNameBranchNameFormJsonFormDataJson
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 82D5F4C3-BABC-41DD-AEE4-1BAD22FBDB1E sivaraj.p@kwglobal.com 48794 Sivaraj P 0 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-OUP KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"2d633cb9-6791-4833-9c6f-b3988e2ea14a"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 F235EE03-922D-4AF0-883D-C1A0B0B6A67E p.preethi@kwglobal.com 49014 P.Preethi P 0 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-AIP KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"2d633cb9-6791-4833-9c6f-b3988e2ea14a"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 DD57D01C-5778-492B-98AC-5D58400BC6A2 lakshmipriya.m@kwglobal.com 47241 Lakshmipriya M 0 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-Taylor & Francis KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 A348B09E-6E69-4551-89D2-DAC31CF05262 pavithra.c@kwglobal.com 47923 Pavithra C 0 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-Taylor & Francis KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 F57EE0FF-AFD5-4A2D-89F9-680FEC015DE6 Sabitha.K@kwglobal.com 49397 Sabitha K Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-Taylor & Francis KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 6A2F4EF4-54CA-4CF6-AC64-6BBACFBC4DC8 agnes.ruby@kwglobal.com 47669 Agnes Ruby 0 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-Taylor & Francis KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 4DC93BAA-9ABA-448D-8152-DBF57FF8CB05 S.Kirubagar@kwglobal.com 49398 Kirubagar S Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-OUP KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
F4138029-08C1-4210-BCC1-D700A45F85FF aparna.shankar@kwglobal.com Aparna Shankar 2026-08-11 7C4B4F5E-4E88-442A-BA19-0EFD4A987A54 indrajith.p@kwglobal.com 48262 Indrajith P 0 6E919CFE-74DD-4EBC-8665-3C0D44866649 Customer Services - Journal Management Aparna Shankar Francis Xavier C-AIP KGL-CHE {"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]} {"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
Meta · non-tabular fields 
{
  "row_counts": {
    "desktop_not_assigned": 2,
    "not_tracked": 6,
    "urgent_rows": 8
  }
}
Raw JSON 
{"urgent_rows": [{"HrUserId": "F4138029-08C1-4210-BCC1-D700A45F85FF", "HrUserEmail": "aparna.shankar@kwglobal.com", "HrFullName": "Aparna Shankar", "Date": "2026-08-11", "UserId": "82D5F4C3-BABC-41DD-AEE4-1BAD22FBDB1E", "UserName": "sivaraj.p@kwglobal.com", "EmployeeCode": "48794", "UserFullName": "Sivaraj P", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Customer Services - Journal Management", "ReportToEmployeeName": "Aparna Shankar", "SkipSupervisorName": "Francis Xavier", "TeamName": "C-OUP", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\"}"}, {"HrUserId": "F4138029-08C1-4210-BCC1-D700A45F85FF", "HrUserEmail": "aparna.shankar@kwglobal.com", "HrFullName": "Aparna Shankar", "Date": "2026-08-11", "UserId": "F235EE03-922D-4AF0-883D-C1A0B0B6A67E", "UserName": "p.preethi@kwglobal.com", "EmployeeCode": "49014", "UserFullName": "P.Preethi P", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Customer Services - Journal Management", "ReportToEmployeeName": "Aparna Shankar", "SkipSupervisorName": "Francis Xavier", "TeamName": "C-AIP", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\"}"}, {"HrUserId": "F4138029-08C1-4210-BCC1-D700A45F85FF", "HrUserEmail": "aparna.shankar@kwglobal.com", "HrFullName": "Aparna Shankar", "Date": "2026-08-11", "UserId": "DD57D01C-5778-492B-98AC-5D58400BC6A2", "UserName": "lakshmipriya.m@kwglobal.com", "EmployeeCode": "47241", "UserFullName": "Lakshmipriya M", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Customer Services - Journal Management", "ReportToEmployeeName": "Aparna Shankar", "SkipSupervisorName": "Francis Xavier", "TeamName": "C-Taylor & Francis", "BranchName": "KGL-CHE", "FormJson": "{\"components\":[{\"label\":\"Work Mode\",\"key\":\"select\",\"id\":\"0d748563-bd43-4aa9-b8ea-abf914a18526\",\"type\":\"select\",\"placeholder\":\"\",\"sublabel\":\"\",\"isRequired\":false,\"futureDateAllowed\":false,\"minlength\":null,\"maxlength\":null,\"multiSelection\":false,\"IncludeTimeField\":false,\"fieldValidations\":false,\"fieldValidationValue\":null,\"fieldDependency\":false,\"dependencyField\":null,\"dependencyFieldValue\":null,\"manager\":false,\"fieldExclusive\":false,\"data\":{\"values\":[{\"id\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\",\"value\":\"PWFH\"},{\"id\":\"ff5ab541-93b7-4ed1-b505-f3362fc69b04\",\"value\":\"WFO\"},{\"id\":\"2d633cb9-6791-4833-9c6f-b3988e2ea14a\",\"value\":\"Hybrid\"},{\"id\":\"cc56b597-f8c5-4ff8-9a84-06a600ab2a37\",\"value\":\"TWFH\"}]}}]}", "FormDataJson": "{\"0d748563-bd43-4aa9-b8ea-abf914a18526\":\"47d6f369-adfa-4f02-a815-f1e0bb507123\"}"}, {"HrUserId": "F4138029-08C1-4210-BCC1-D700A45F85FF", "HrUserEmail": "aparna.shankar@kwglobal.com", "HrFullName": "Aparna Shankar", "Date": "2026-08-11", "UserId": "A348B09E-6E69-4551-89D2-DAC31CF05262", "UserName": "pavithra.c@kwglobal.com", "EmployeeCode": "47923", "UserFullName": "Pavithra C", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649", "DepartmentName": "Customer Services - 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Stage 3 — Rendered

Rendered 2026-08-12 03:21:13.817765 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 11-Aug-2026 )

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text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
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                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
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  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
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                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>
Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome
Inserted
SentMailId
297FE483-CA29-40A1-9EA2-11F3F6F6980B
Skip reason
—
Error
—
At
2026-08-12 03:21:17.641330

Events

AtStageLevelMessagemsWorker
2026-08-12 03:21:12.895259 DataFetch Info --- Stage 2 begin --- template=UrgentAttention recipient=aparna.shankar@kwglobal.com userId=F4138029-08C1-4210-BCC1-D700A45F85FF thr-9812
2026-08-12 03:21:12.907269 DataFetch Info UrgentAttention: filtered urgent_cache (1492 rows) by HrUserId=f4138029-08c1-4210-bcc1-d700a45f85ff -> 8 row(s) thr-9812
2026-08-12 03:21:12.947172 DataFetch Info Wrote EmailComp_Job_Data (12102 bytes); shape=dict, top-level=['urgent_rows', 'row_counts'] 18 thr-9812
2026-08-12 03:21:12.973161 Render Info --- Stage 3 begin --- template=UrgentAttention recipient=aparna.shankar@kwglobal.com thr-9812
2026-08-12 03:21:12.987159 Render Info dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit) thr-9812
2026-08-12 03:21:13.826758 Render Info Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 11-Aug-2026 )', attachments=1) 855 thr-9812
2026-08-12 03:21:14.495720 QA Info QA passed (15 check(s)) 625 thr-9812
2026-08-12 03:21:14.538723 Dispatch Info >>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='aparna.shankar@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='2799ea25-fcdb-49c9-a9db-94115c7eb978') thr-9812
2026-08-12 03:21:14.581722 Dispatch Info <<< USP_EmailComp_InsertMail returned MailId=297fe483-ca29-40a1-9ea2-11f3f6f6980b in 34ms (inserted) 34 thr-9812
2026-08-12 03:21:17.617332 Dispatch Info >>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=297fe483-ca29-40a1-9ea2-11f3f6f6980b, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/UrgentAttention_2026-08-11_20260812-032115_1a63e25e.xlsx') thr-9812
2026-08-12 03:21:17.624329 Dispatch Info <<< USP_EmailComp_InsertMailAttchment OK in 3ms 3 thr-9812
2026-08-12 03:21:17.628335 Dispatch Info Inserted into SentMail. MailId=297fe483-ca29-40a1-9ea2-11f3f6f6980b thr-9812