Job C92B1614-0799-4B9D-96ED-FC0DDCCEFFD7

Dispatched Back to batch
Batch
3D0A41E3-68BB-4955-A5CC-4A7D338578DA
Template
UrgentAttention
Recipient
Sushma.Desai@kwglobal.com (Sushma Desai)
User id
13B4965B-B5B7-44CA-A0DE-E9B8747E9427
Status
Dispatched
Attempts
3
Claimed by
thr-42060 at 2026-07-24 03:21:18.337900
Created
2026-07-24 03:20:55.193308
Completed
2026-07-24 03:21:18.558903

Attachments — what the end user receives in the email

#FilenameSizeStatusAction
1 13B4965B-B5B7-44CA-A0DE-E9B8747E9427-UrgentAttentionReport_23-Jul-2026.xlsx
runs/3d0a41e3-68bb-4955-a5cc-4a7d338578da-attachments/13B4965B-B5B7-44CA-A0DE-E9B8747E9427-UrgentAttentionReport_23-Jul-2026.xlsx 		- missing file missing

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 406 ms · evaluated 2026-07-24 03:21:18.295903
VerdictRuleExpected GotTime
Pass R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block 		A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)
valid: Sushma.Desai@kwglobal.com
 0 ms
Pass R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block 		Recipient is a current, active employee of this company
OK
 30 ms
Skipped R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block 		Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)
Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.
 0 ms
Pass R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block 		Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)
len=93
 0 ms
Pass R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block 		Stage 2 saved data for this recipient
size=5456 bytes
 0 ms
Pass R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block 		The data has at least some rows in it (not empty)
total rows=26
Section counts declared in the data
  • Urgent Rows: 13
  • Desktop Not Assigned: 13
  • Not Tracked: 0
 0 ms
Pass R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block 		Email body has no unfilled placeholders like {{ManagerName}} or ${date}
body OK (17353 bytes)
 0 ms
Pass R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn 		Email body is complete (at least 200 characters and ends with a closing tag, not cut off)
body looks complete (17353 bytes)
 0 ms
Pass R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block 		Every attachment file the email references actually exists on disk
1 attachment(s) present
Files attached
pathsize
runs\3d0a41e3-68bb-4955-a5cc-4a7d338578da-attachments\13B4965B-B5B7-44CA-A0DE-E9B8747E9427-UrgentAttentionReport_23-Jul-2026.xlsx5185
0 ms
Pass R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn 		Each attachment is 25 MB or less (so the email can actually be sent)
OK
 0 ms
Pass R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn 		Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).
All 12 people in this email belong to this manager's team (14 reportees in scope; this report only lists users that triggered the threshold)
 78 ms
Pass R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn 		The 'count' numbers shown at the top of the data match how many rows are actually there
all 3 row_counts consistent
 0 ms
Pass R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block 		The Excel attachment contains exactly the sheets it should - no missing, no extras
all 2 expected sheet(s) present, no extras
Sheets actually in the attachment
  • Desktop_Not_Assigned
 46 ms
Skipped R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn 		Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100
payload has no per-user row arrays
 0 ms
Skipped R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn 		Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).
rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload
 0 ms

Stage 2 — Data

Fetched 2026-07-24 03:21:17.668251 · 5456 bytes

Urgent Rows 13
Urgent Rows · 13 row(s) × 11 column(s)
HrUserIdHrUserEmailHrFullNameDateUserIdUserNameEmployeeCodeUserFullNameDisplayMessageMessageEnumCompanyId
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 21C93615-0432-4D51-AF7F-00805F2886C6 Pooja.Kanojia@kwglobal.com 46541 Pooja Kanojia Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 D5DE2407-0893-41B6-AF31-01C9685B75EE Pragati.Pashte@kwglobal.com 47773 Pragati Pashte Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 871CE0FB-9DBE-45B8-9D85-44BCB407D4BF Neelam.Shelar@kwglobal.com 46764 Neelam Shelar Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 7CAAF588-56B2-46B4-B45E-4C1BDADAE879 Prithvi.Vishwakarma@kwglobal.com 49315 Prithvi Vishwakarma Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 7B2A7908-D72D-45D4-841D-4F45782A4CE5 Ashish.Yadav@kwglobal.com 46863 Ashish Yadav Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 E0E81689-DA67-4B7A-8A89-518C739ECA54 Shreyas.Gurav@kwglobal.com 49203 Shreyas Gurav Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 61471221-F3E4-4258-92D7-68D6A45892EA Suchita.Shivgan@kwglobal.com 45772 Suchita Shivgan Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 89D07E20-583E-4826-BDB3-6FBE63C283B5 Dnyaneshwar.Erande@kwglobal.com 43810 Dnyaneshwar Erande Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 C8F4FC7A-60A0-4C35-964B-70301BE10481 Kavita.Parab@kwglobal.com 40789 Kavita Parab Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 43D9656F-97C8-4C95-A020-99EE70631328 Kaustubh.Raut@kwglobal.com 45666 Kaustubh Raut Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 B68ABF4B-3858-4BA8-B2F2-AC9CB4933606 Varad.Dhatavkar@kwglobal.com 49151 Varad Dhatavkar Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 3DDC360D-B3E1-402E-849A-ACDEC5C837BD Ghanshyam.Rane@kwglobal.com 44543 Ghanshyam Rane Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com Sushma Desai 2026-07-23 13B4965B-B5B7-44CA-A0DE-E9B8747E9427 Sushma.Desai@kwglobal.com 40942 Sushma Desai Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
Meta · non-tabular fields 
{
  "row_counts": {
    "desktop_not_assigned": 13,
    "not_tracked": 0,
    "urgent_rows": 13
  }
}
Raw JSON 
{"urgent_rows": [{"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "21C93615-0432-4D51-AF7F-00805F2886C6", "UserName": "Pooja.Kanojia@kwglobal.com", "EmployeeCode": "46541", "UserFullName": "Pooja Kanojia", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "D5DE2407-0893-41B6-AF31-01C9685B75EE", "UserName": "Pragati.Pashte@kwglobal.com", "EmployeeCode": "47773", "UserFullName": "Pragati Pashte", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "871CE0FB-9DBE-45B8-9D85-44BCB407D4BF", "UserName": "Neelam.Shelar@kwglobal.com", "EmployeeCode": "46764", "UserFullName": "Neelam Shelar", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "7CAAF588-56B2-46B4-B45E-4C1BDADAE879", "UserName": "Prithvi.Vishwakarma@kwglobal.com", "EmployeeCode": "49315", "UserFullName": "Prithvi Vishwakarma", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "7B2A7908-D72D-45D4-841D-4F45782A4CE5", "UserName": "Ashish.Yadav@kwglobal.com", "EmployeeCode": "46863", "UserFullName": "Ashish Yadav", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "E0E81689-DA67-4B7A-8A89-518C739ECA54", "UserName": "Shreyas.Gurav@kwglobal.com", "EmployeeCode": "49203", "UserFullName": "Shreyas Gurav", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "61471221-F3E4-4258-92D7-68D6A45892EA", "UserName": "Suchita.Shivgan@kwglobal.com", "EmployeeCode": "45772", "UserFullName": "Suchita Shivgan", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "89D07E20-583E-4826-BDB3-6FBE63C283B5", "UserName": "Dnyaneshwar.Erande@kwglobal.com", "EmployeeCode": "43810", "UserFullName": "Dnyaneshwar Erande", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "C8F4FC7A-60A0-4C35-964B-70301BE10481", "UserName": "Kavita.Parab@kwglobal.com", "EmployeeCode": "40789", "UserFullName": "Kavita Parab", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "43D9656F-97C8-4C95-A020-99EE70631328", "UserName": "Kaustubh.Raut@kwglobal.com", "EmployeeCode": "45666", "UserFullName": "Kaustubh Raut", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "B68ABF4B-3858-4BA8-B2F2-AC9CB4933606", "UserName": "Varad.Dhatavkar@kwglobal.com", "EmployeeCode": "49151", "UserFullName": "Varad Dhatavkar", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "3DDC360D-B3E1-402E-849A-ACDEC5C837BD", "UserName": "Ghanshyam.Rane@kwglobal.com", "EmployeeCode": "44543", "UserFullName": "Ghanshyam Rane", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "HrUserEmail": "Sushma.Desai@kwglobal.com", "HrFullName": "Sushma Desai", "Date": "2026-07-23", "UserId": "13B4965B-B5B7-44CA-A0DE-E9B8747E9427", "UserName": "Sushma.Desai@kwglobal.com", "EmployeeCode": "40942", "UserFullName": "Sushma Desai", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}], "row_counts": {"urgent_rows": 13, "desktop_not_assigned": 13, "not_tracked": 0}}

Stage 3 — Rendered

Rendered 2026-07-24 03:21:17.855285 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 23-Jul-2026 )

Attachments
[{"name": "UrgentAttentionReport_23-Jul-2026.xlsx", "path": "runs/3d0a41e3-68bb-4955-a5cc-4a7d338578da-attachments/13B4965B-B5B7-44CA-A0DE-E9B8747E9427-UrgentAttentionReport_23-Jul-2026.xlsx", "sizeBytes": 5185, "contentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "kind": "xlsx"}]
Body HTML (source) 
<!DOCTYPE html>  <html lang="en">    <head>    <meta charset="utf-8">    <meta name="viewport" content="width=device-width,initial-scale=1,shrink-to-fit=no">    <meta name="x-apple-disable-message-reformatting">    <meta http-equiv="X-UA-Compatible" content="IE=edge">    <title>Account Invitation</title>    <style type="text/css">      a {        text-decoration: none;        outline: 0      }        a:hover {        text-decoration: underline;      }        @media (max-width:649px) {        .o_col-full {          max-width: 100% !important        }          .o_col-half {          max-width: 50% !important        }          .o_hide-lg {          display: inline-block !important;          font-size: inherit !important;          max-height: none !important;          line-height: inherit !important;          overflow: visible !important;          width: auto !important;          visibility: visible !important        }          .o_hide-xs,        .o_hide-xs.o_col_i {          display: none !important;          font-size: 0 !important;          max-height: 0 !important;          width: 0 !important;          line-height: 0 !important;          overflow: hidden !important;          visibility: hidden !important;          height: 0 !important        }          .o_xs-center {          text-align: center !important        }          .o_xs-left {          text-align: left !important        }          .o_xs-right {          text-align: left !important        }          table.o_xs-left {          margin-left: 0 !important;          margin-right: auto !important;          float: none !important        }          table.o_xs-right {          margin-left: auto !important;          margin-right: 0 !important;          float: none !important        }          table.o_xs-center {          margin-left: auto !important;          margin-right: auto !important;          float: none !important        }          h1.o_heading {          font-size: 32px !important;          line-height: 41px !important        }          h2.o_heading {          font-size: 26px !important;          line-height: 37px !important        }          h3.o_heading {          font-size: 20px !important;          line-height: 30px !important        }          .o_xs-py-md {          padding-top: 24px !important;          padding-bottom: 24px !important        }          .o_xs-pt-xs {          padding-top: 8px !important        }          .o_xs-pb-xs {          padding-bottom: 8px !important        }      }        @media screen {        @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu7GxKOzY.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfChc4EsA.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfBBc4.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          .o_heading,        .o_sans {          font-family: Roboto, sans-serif !important        }          .o_heading,        b,        strong {          font-weight: 700 !important        }          a[x-apple-data-detectors] {          color: inherit !important;          text-decoration: none !important        }      }    </style>  </head>    <body class="o_body o_bg-light"    style="width:100%;margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;background-color:#f9f8fa">    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_hide" align="center"            style="display:none;font-size:0;max-height:0;width:0;line-height:0;overflow:hidden;mso-hide:all;visibility:hidden">            Email Summary (Hidden) </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color: #f9f8fa; padding-left: 8px; padding-right: 8px;">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width: 632px; margin: 0 auto;">              <tbody>                <tr>                  <td style="padding: 10px 0; text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
                    </div>
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              </tr>
            </tbody>
          </table>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>
Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome
Inserted
SentMailId
C5E0410C-C6C9-4B1B-9476-6F875EB88397
Skip reason
—
Error
—
At
2026-07-24 03:21:18.551899

Events

AtStageLevelMessagemsWorker
2026-07-24 03:21:17.647249 DataFetch Info --- Stage 2 begin --- template=UrgentAttention recipient=Sushma.Desai@kwglobal.com userId=13B4965B-B5B7-44CA-A0DE-E9B8747E9427 thr-42060
2026-07-24 03:21:17.658248 DataFetch Info UrgentAttention: filtered urgent_cache (6022 rows) by HrUserId=13b4965b-b5b7-44ca-a0de-e9b8747e9427 -> 13 row(s) thr-42060
2026-07-24 03:21:17.678251 DataFetch Info Wrote EmailComp_Job_Data (5456 bytes); shape=dict, top-level=['urgent_rows', 'row_counts'] 14 thr-42060
2026-07-24 03:21:17.729251 Render Info --- Stage 3 begin --- template=UrgentAttention recipient=Sushma.Desai@kwglobal.com thr-42060
2026-07-24 03:21:17.754253 Render Info dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit) thr-42060
2026-07-24 03:21:17.860285 Render Info Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 23-Jul-2026 )', attachments=1) 147 thr-42060
2026-07-24 03:21:18.321900 QA Info QA passed (15 check(s)) 406 thr-42060
2026-07-24 03:21:18.354895 Dispatch Info >>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='Sushma.Desai@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='68b32a6a-f6d7-41ac-95f7-0f35d4f4736e') thr-42060
2026-07-24 03:21:18.402900 Dispatch Info <<< USP_EmailComp_InsertMail returned MailId=c5e0410c-c6c9-4b1b-9476-6f875eb88397 in 36ms (inserted) 36 thr-42060
2026-07-24 03:21:18.484900 Dispatch Info >>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=c5e0410c-c6c9-4b1b-9476-6f875eb88397, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/81b3e962aa524c39b6a36e3a9c635fd1_13B4965B-B5B7-44CA-A0DE-E9B8747E9427-UrgentAttentionReport_23-Jul-2026.xlsx') thr-42060
2026-07-24 03:21:18.506899 Dispatch Info <<< USP_EmailComp_InsertMailAttchment OK in 5ms 5 thr-42060
2026-07-24 03:21:18.528899 Dispatch Info Inserted into SentMail. MailId=c5e0410c-c6c9-4b1b-9476-6f875eb88397 thr-42060