Job `97530851-C249-424B-9C8D-E828C0FB8FF0`

Dispatched Back to batch

Batch: 3D0A41E3-68BB-4955-A5CC-4A7D338578DA
Template: UrgentAttention
Recipient: Samuel.Suresh@kwglobal.com (Samuel Suresh)
User id: 3BB6E153-5D7E-49AE-992E-7B0AF193BBDD
Status: Dispatched
Attempts: 3
Claimed by: thr-28392 at 2026-07-24 03:21:16.513216
Created: 2026-07-24 03:20:55.178307
Completed: 2026-07-24 03:21:16.712220

Attachments — what the end user receives in the email

#	Filename	Size	Status	Action
1	3BB6E153-5D7E-49AE-992E-7B0AF193BBDD-UrgentAttentionReport_23-Jul-2026.xlsx `runs/3d0a41e3-68bb-4955-a5cc-4a7d338578da-attachments/3BB6E153-5D7E-49AE-992E-7B0AF193BBDD-UrgentAttentionReport_23-Jul-2026.xlsx`	-	missing	file missing

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 406 ms · evaluated 2026-07-24 03:21:16.487216

Verdict Rule Expected Got Time

Pass

R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block

A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)

valid: Samuel.Suresh@kwglobal.com

0 ms

Pass

R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block

Recipient is a current, active employee of this company

15 ms

Skipped

R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block

Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)

Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.

0 ms

Pass

R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block

Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)

len=93

0 ms

Pass

R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block

Stage 2 saved data for this recipient

size=4051 bytes

0 ms

Pass

R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block

The data has at least some rows in it (not empty)

total rows=20

Section counts declared in the data

Urgent Rows: 10
Desktop Not Assigned: 5
Not Tracked: 5

0 ms

Pass

R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block

Email body has no unfilled placeholders like {{ManagerName}} or ${date}

body OK (17353 bytes)

0 ms

Pass

R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn

Email body is complete (at least 200 characters and ends with a closing tag, not cut off)

body looks complete (17353 bytes)

0 ms

Pass

R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block

Every attachment file the email references actually exists on disk

1 attachment(s) present

Files attached

path	size
`runs\3d0a41e3-68bb-4955-a5cc-4a7d338578da-attachments\3BB6E153-5D7E-49AE-992E-7B0AF193BBDD-UrgentAttentionReport_23-Jul-2026.xlsx`	`5565`

0 ms

Pass

R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn

Each attachment is 25 MB or less (so the email can actually be sent)

0 ms

Pass

R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn

Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).

All 9 people in this email belong to this manager's team (44 reportees in scope; this report only lists users that triggered the threshold)

155 ms

Pass

R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn

The 'count' numbers shown at the top of the data match how many rows are actually there

all 3 row_counts consistent

0 ms

Pass

R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block

The Excel attachment contains exactly the sheets it should - no missing, no extras

all 2 expected sheet(s) present, no extras

Sheets actually in the attachment

Desktop_Not_Assigned
Not_Tracked

46 ms

Skipped

R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn

Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100

payload has no per-user row arrays

0 ms

Skipped

R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn

Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).

rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload

0 ms

Stage 2 — Data

Fetched 2026-07-24 03:21:15.839912 · 4051 bytes

Urgent Rows 10

Urgent Rows · 10 row(s) × 11 column(s)

HrUserId	HrUserEmail	HrFullName	Date	UserId	UserName	EmployeeCode	UserFullName	DisplayMessage	MessageEnum	CompanyId
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	72D1635C-052F-4306-9DDB-07EF20975E9E	Gayathri.K@kwglobal.com	47817	Gayathri K		0	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	490DB4CB-89EC-4091-A85B-21A8CE83586D	arvind.c@kwglobal.com	47210	Arvind C		0	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	DBC94C77-2C6A-4010-AED8-305D6CE1633E	Indu.S@kwglobal.com	47816	Indu S		0	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	4E7EC092-8CE7-412D-8B89-62240B581DF5	Ashok.P@kwglobal.com	47652	Ashok P		0	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	D7ECBD73-2415-4EB5-BC2B-7004E3DDB4BB	Premkumar.J@kwglobal.com	47015	Premkumar J	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	47109	Samuel Suresh	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	676D7BE2-31F6-4270-9A18-95CB25FBA1F1	Abirami.R@kwglobal.com	49350	Abirami R	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	58E16DD9-9335-48D8-9043-A13F37F1202E	Alice.E@kwglobal.com	48278	Alice E	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	5DCC9EC7-428F-466C-9AFD-D47E738FE4E9	Ashish.Masih@kwglobal.com	46641	Ashish Masih	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649
3BB6E153-5D7E-49AE-992E-7B0AF193BBDD	Samuel.Suresh@kwglobal.com	Samuel Suresh	2026-07-23	7B8CC291-6CA9-45DA-9473-E6F3076A56B7	Gopi.P@kwglobal.com	47087	Gopi P		0	6E919CFE-74DD-4EBC-8665-3C0D44866649

Meta · non-tabular fields

{
  "row_counts": {
    "desktop_not_assigned": 5,
    "not_tracked": 5,
    "urgent_rows": 10
  }
}

Raw JSON

{"urgent_rows": [{"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "72D1635C-052F-4306-9DDB-07EF20975E9E", "UserName": "Gayathri.K@kwglobal.com", "EmployeeCode": "47817", "UserFullName": "Gayathri K", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "490DB4CB-89EC-4091-A85B-21A8CE83586D", "UserName": "arvind.c@kwglobal.com", "EmployeeCode": "47210", "UserFullName": "Arvind C", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "DBC94C77-2C6A-4010-AED8-305D6CE1633E", "UserName": "Indu.S@kwglobal.com", "EmployeeCode": "47816", "UserFullName": "Indu S", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "4E7EC092-8CE7-412D-8B89-62240B581DF5", "UserName": "Ashok.P@kwglobal.com", "EmployeeCode": "47652", "UserFullName": "Ashok P", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "D7ECBD73-2415-4EB5-BC2B-7004E3DDB4BB", "UserName": "Premkumar.J@kwglobal.com", "EmployeeCode": "47015", "UserFullName": "Premkumar J", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "UserName": "Samuel.Suresh@kwglobal.com", "EmployeeCode": "47109", "UserFullName": "Samuel Suresh", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "676D7BE2-31F6-4270-9A18-95CB25FBA1F1", "UserName": "Abirami.R@kwglobal.com", "EmployeeCode": "49350", "UserFullName": "Abirami  R", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "58E16DD9-9335-48D8-9043-A13F37F1202E", "UserName": "Alice.E@kwglobal.com", "EmployeeCode": "48278", "UserFullName": "Alice E", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "5DCC9EC7-428F-466C-9AFD-D47E738FE4E9", "UserName": "Ashish.Masih@kwglobal.com", "EmployeeCode": "46641", "UserFullName": "Ashish Masih", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "3BB6E153-5D7E-49AE-992E-7B0AF193BBDD", "HrUserEmail": "Samuel.Suresh@kwglobal.com", "HrFullName": "Samuel Suresh", "Date": "2026-07-23", "UserId": "7B8CC291-6CA9-45DA-9473-E6F3076A56B7", "UserName": "Gopi.P@kwglobal.com", "EmployeeCode": "47087", "UserFullName": "Gopi P", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}], "row_counts": {"urgent_rows": 10, "desktop_not_assigned": 5, "not_tracked": 5}}

Stage 3 — Rendered

Rendered 2026-07-24 03:21:16.011900 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 23-Jul-2026 )

Attachments

[{"name": "UrgentAttentionReport_23-Jul-2026.xlsx", "path": "runs/3d0a41e3-68bb-4955-a5cc-4a7d338578da-attachments/3BB6E153-5D7E-49AE-992E-7B0AF193BBDD-UrgentAttentionReport_23-Jul-2026.xlsx", "sizeBytes": 5565, "contentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "kind": "xlsx"}]

Body HTML (source)

<!DOCTYPE html>  <html lang="en">    <head>    <meta charset="utf-8">    <meta name="viewport" content="width=device-width,initial-scale=1,shrink-to-fit=no">    <meta name="x-apple-disable-message-reformatting">    <meta http-equiv="X-UA-Compatible" content="IE=edge">    <title>Account Invitation</title>    <style type="text/css">      a {        text-decoration: none;        outline: 0      }        a:hover {        text-decoration: underline;      }        @media (max-width:649px) {        .o_col-full {          max-width: 100% !important        }          .o_col-half {          max-width: 50% !important        }          .o_hide-lg {          display: inline-block !important;          font-size: inherit !important;          max-height: none !important;          line-height: inherit !important;          overflow: visible !important;          width: auto !important;          visibility: visible !important        }          .o_hide-xs,        .o_hide-xs.o_col_i {          display: none !important;          font-size: 0 !important;          max-height: 0 !important;          width: 0 !important;          line-height: 0 !important;          overflow: hidden !important;          visibility: hidden !important;          height: 0 !important        }          .o_xs-center {          text-align: center !important        }          .o_xs-left {          text-align: left !important        }          .o_xs-right {          text-align: left !important        }          table.o_xs-left {          margin-left: 0 !important;          margin-right: auto !important;          float: none !important        }          table.o_xs-right {          margin-left: auto !important;          margin-right: 0 !important;          float: none !important        }          table.o_xs-center {          margin-left: auto !important;          margin-right: auto !important;          float: none !important        }          h1.o_heading {          font-size: 32px !important;          line-height: 41px !important        }          h2.o_heading {          font-size: 26px !important;          line-height: 37px !important        }          h3.o_heading {          font-size: 20px !important;          line-height: 30px !important        }          .o_xs-py-md {          padding-top: 24px !important;          padding-bottom: 24px !important        }          .o_xs-pt-xs {          padding-top: 8px !important        }          .o_xs-pb-xs {          padding-bottom: 8px !important        }      }        @media screen {        @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu7GxKOzY.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfChc4EsA.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 700;          src: local("Roboto Bold"), local("Roboto-Bold"), url(https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfBBc4.woff2) format("woff2");          unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD        }          .o_heading,        .o_sans {          font-family: Roboto, sans-serif !important        }          .o_heading,        b,        strong {          font-weight: 700 !important        }          a[x-apple-data-detectors] {          color: inherit !important;          text-decoration: none !important        }      }    </style>  </head>    <body class="o_body o_bg-light"    style="width:100%;margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;background-color:#f9f8fa">    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_hide" align="center"            style="display:none;font-size:0;max-height:0;width:0;line-height:0;overflow:hidden;mso-hide:all;visibility:hidden">            Email Summary (Hidden) </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color: #f9f8fa; padding-left: 8px; padding-right: 8px;">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width: 632px; margin: 0 auto;">              <tbody>                <tr>                  <td style="padding: 10px 0; text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>

Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome: Inserted
SentMailId: 57613EE7-70FF-4D5B-929C-5C769E177EDD
Skip reason: —
Error: —
At: 2026-07-24 03:21:16.695220

Events

At	Stage	Level	Message	ms	Worker
2026-07-24 03:21:15.812896	DataFetch	Info	--- Stage 2 begin --- template=UrgentAttention recipient=Samuel.Suresh@kwglobal.com userId=3BB6E153-5D7E-49AE-992E-7B0AF193BBDD		thr-28392
2026-07-24 03:21:15.831898	DataFetch	Info	UrgentAttention: filtered urgent_cache (6022 rows) by HrUserId=3bb6e153-5d7e-49ae-992e-7b0af193bbdd -> 10 row(s)		thr-28392
2026-07-24 03:21:15.855900	DataFetch	Info	Wrote EmailComp_Job_Data (4051 bytes); shape=dict, top-level=['urgent_rows', 'row_counts']	17	thr-28392
2026-07-24 03:21:15.877904	Render	Info	--- Stage 3 begin --- template=UrgentAttention recipient=Samuel.Suresh@kwglobal.com		thr-28392
2026-07-24 03:21:15.893901	Render	Info	dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit)		thr-28392
2026-07-24 03:21:16.030902	Render	Info	Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 23-Jul-2026 )', attachments=1)	155	thr-28392
2026-07-24 03:21:16.492216	QA	Info	QA passed (15 check(s))	406	thr-28392
2026-07-24 03:21:16.548218	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='Samuel.Suresh@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='63929644-8c5a-4a64-a46b-360ae61522e0')		thr-28392
2026-07-24 03:21:16.576219	Dispatch	Info	<<< USP_EmailComp_InsertMail returned MailId=57613ee7-70ff-4d5b-929c-5c769e177edd in 21ms (inserted)	21	thr-28392
2026-07-24 03:21:16.632218	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=57613ee7-70ff-4d5b-929c-5c769e177edd, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/f7fa85bd0911468bb9bc11c984699236_3BB6E153-5D7E-49AE-992E-7B0AF193BBDD-UrgentAttentionReport_23-Jul-2026.xlsx')		thr-28392
2026-07-24 03:21:16.643223	Dispatch	Info	<<< USP_EmailComp_InsertMailAttchment OK in 2ms	2	thr-28392
2026-07-24 03:21:16.668219	Dispatch	Info	Inserted into SentMail. MailId=57613ee7-70ff-4d5b-929c-5c769e177edd		thr-28392

Job 97530851-C249-424B-9C8D-E828C0FB8FF0

Attachments — what the end user receives in the email

Stage 4 — QA gate

Stage 2 — Data

Stage 3 — Rendered

Stage 5 — Dispatched

Events

Job `97530851-C249-424B-9C8D-E828C0FB8FF0`