Job 721A14E9-3ACB-40CF-B65D-B63CEC8F7581

Skipped
Back to batch
Batch
7FB1101D-1D3A-4C29-B330-67C4F739FB5D
Template
UrgentAttention
Recipient
suresh.menon@kwglobal.com (Suresh Menon)
User id
AA1974D3-2104-4110-9F46-6BCC6AA3514D
Status
Skipped
Attempts
3
Claimed by
thr-15824 at 2026-06-04 06:38:17.168874
Created
2026-06-04 06:31:33.677452
Completed
2026-06-04 06:38:17.239880

Last error (at None)

USP_EmailComp_InsertMail returned NULL (gated: dup / BlockAll / inactive sub)

Attachments — what the end user receives in the email

#FilenameSizeStatusAction
1 AA1974D3-2104-4110-9F46-6BCC6AA3514D-UrgentAttentionReport_03-Jun-2026.xlsx
runs/7fb1101d-1d3a-4c29-b330-67c4f739fb5d-attachments/AA1974D3-2104-4110-9F46-6BCC6AA3514D-UrgentAttentionReport_03-Jun-2026.xlsx
- missing file missing

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 516 ms · evaluated 2026-06-04 06:38:17.145871
VerdictRuleExpected GotTime
Pass R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block
A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)
valid: suresh.menon@kwglobal.com
0 ms
Pass R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block
Recipient is a current, active employee of this company
OK
0 ms
Skipped R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block
Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)
Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.
0 ms
Pass R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block
Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)
len=93
0 ms
Pass R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block
Stage 2 saved data for this recipient
size=6407 bytes
0 ms
Pass R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block
The data has at least some rows in it (not empty)
total rows=32
Section counts declared in the data
  • Urgent Rows: 16
  • Desktop Not Assigned: 3
  • Not Tracked: 13
0 ms
Pass R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block
Email body has no unfilled placeholders like {{ManagerName}} or ${date}
body OK (17353 bytes)
0 ms
Pass R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn
Email body is complete (at least 200 characters and ends with a closing tag, not cut off)
body looks complete (17353 bytes)
0 ms
Pass R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block
Every attachment file the email references actually exists on disk
1 attachment(s) present
Files attached
pathsize
runs\7fb1101d-1d3a-4c29-b330-67c4f739fb5d-attachments\AA1974D3-2104-4110-9F46-6BCC6AA3514D-UrgentAttentionReport_03-Jun-2026.xlsx5731
0 ms
Pass R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn
Each attachment is 25 MB or less (so the email can actually be sent)
OK
0 ms
Pass R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn
Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).
All 15 people in this email belong to this manager's team (149 reportees in scope; this report only lists users that triggered the threshold)
109 ms
Pass R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn
The 'count' numbers shown at the top of the data match how many rows are actually there
all 3 row_counts consistent
0 ms
Pass R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block
The Excel attachment contains exactly the sheets it should - no missing, no extras
all 2 expected sheet(s) present, no extras
Sheets actually in the attachment
  • Desktop_Not_Assigned
  • Not_Tracked
46 ms
Skipped R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn
Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100
payload has no per-user row arrays
0 ms
Skipped R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn
Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).
rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload
0 ms

Stage 2 — Data

Fetched 2026-06-04 06:38:16.459856 · 6407 bytes

Urgent Rows 16
Urgent Rows · 16 row(s) × 11 column(s)
HrUserIdHrUserEmailHrFullNameDateUserIdUserNameEmployeeCodeUserFullNameDisplayMessageMessageEnumCompanyId
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 264DE9F1-99E7-4C35-B759-00A43F3B5420 sakthivel.karunanithi@kwglobal.com 47848 Sakthivel Karunanithi 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 7C4B4F5E-4E88-442A-BA19-0EFD4A987A54 indrajith.p@kwglobal.com 48262 Indrajith P 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com 40107 Suresh Menon Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 6B8C4F76-F465-42FF-9583-7569E5F19E7A lakshmi.tilakam@kwglobal.com 47130 Lakshmi Tilakam 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 32E48923-8666-463A-A32F-7948A7945504 deepak.kj@kwglobal.com 43470 Deepak Kj 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 BFAB71E8-60D2-4A18-AAEE-829B2F3B7F80 divya.d@kwglobal.com 48872 Divya D Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 12CBC72A-6772-4F40-B8EA-85B136307404 thusleem.m@kwglobal.com 42841 Thusleem M 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 7D71EAA9-B33F-443E-86C9-89FDCF1F6946 daniel.immanuel@kwglobal.com 40403 Daniel Immanuel 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 0D24A44B-6868-4407-B29F-913CF67239FC sethuraman.m@kwglobal.com 42203 Sethuraman M 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 C5B0A4E9-55A0-499D-95F3-9CA9A568BC79 vidhya.k@kwglobal.com 45543 Vidhya K 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 ABF5503F-B1F5-4377-922F-9E86DDF728AC nisha.c@kwglobal.com 48610 Nisha C 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 D4FA27AF-2BA7-4226-AF1C-A7AC52C8E769 bhuvaneswari.a@kwglobal.com 45323 Bhuvaneswari A 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 65ABE6D6-6BA4-4D6D-A5CA-C81BFC4F76C0 arumugam.m@kwglobal.com 45439 Arumugam M Desk not assigned 1 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 313D3A56-BF61-4F81-9329-DD8BDF70CE7A naveen.prakash@kwglobal.com 46135 Naveen Prakash 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 19D57739-C2CC-410F-AA2B-F8DE4CEAB499 simon.samuel@kwglobal.com 42072 Simon Samuel 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
AA1974D3-2104-4110-9F46-6BCC6AA3514D suresh.menon@kwglobal.com Suresh Menon 2026-06-03 3A7D6B1B-C2D4-4D81-A710-FA1F4F788E68 shanmugaseelan.r@kwglobal.com 47251 Shanmugaseelan R 0 6E919CFE-74DD-4EBC-8665-3C0D44866649
Meta · non-tabular fields
{
  "row_counts": {
    "desktop_not_assigned": 3,
    "not_tracked": 13,
    "urgent_rows": 16
  }
}
Raw JSON
{"urgent_rows": [{"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "264DE9F1-99E7-4C35-B759-00A43F3B5420", "UserName": "sakthivel.karunanithi@kwglobal.com", "EmployeeCode": "47848", "UserFullName": "Sakthivel Karunanithi", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "7C4B4F5E-4E88-442A-BA19-0EFD4A987A54", "UserName": "indrajith.p@kwglobal.com", "EmployeeCode": "48262", "UserFullName": "Indrajith P", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "UserName": "suresh.menon@kwglobal.com", "EmployeeCode": "40107", "UserFullName": "Suresh Menon", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "6B8C4F76-F465-42FF-9583-7569E5F19E7A", "UserName": "lakshmi.tilakam@kwglobal.com", "EmployeeCode": "47130", "UserFullName": "Lakshmi Tilakam", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "32E48923-8666-463A-A32F-7948A7945504", "UserName": "deepak.kj@kwglobal.com", "EmployeeCode": "43470", "UserFullName": "Deepak Kj", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "BFAB71E8-60D2-4A18-AAEE-829B2F3B7F80", "UserName": "divya.d@kwglobal.com", "EmployeeCode": "48872", "UserFullName": "Divya D", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "12CBC72A-6772-4F40-B8EA-85B136307404", "UserName": "thusleem.m@kwglobal.com", "EmployeeCode": "42841", "UserFullName": "Thusleem M", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "7D71EAA9-B33F-443E-86C9-89FDCF1F6946", "UserName": "daniel.immanuel@kwglobal.com", "EmployeeCode": "40403", "UserFullName": "Daniel Immanuel", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "0D24A44B-6868-4407-B29F-913CF67239FC", "UserName": "sethuraman.m@kwglobal.com", "EmployeeCode": "42203", "UserFullName": "Sethuraman M", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "C5B0A4E9-55A0-499D-95F3-9CA9A568BC79", "UserName": "vidhya.k@kwglobal.com", "EmployeeCode": "45543", "UserFullName": "Vidhya K", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "ABF5503F-B1F5-4377-922F-9E86DDF728AC", "UserName": "nisha.c@kwglobal.com", "EmployeeCode": "48610", "UserFullName": "Nisha C", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "D4FA27AF-2BA7-4226-AF1C-A7AC52C8E769", "UserName": "bhuvaneswari.a@kwglobal.com", "EmployeeCode": "45323", "UserFullName": "Bhuvaneswari A", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "65ABE6D6-6BA4-4D6D-A5CA-C81BFC4F76C0", "UserName": "arumugam.m@kwglobal.com", "EmployeeCode": "45439", "UserFullName": "Arumugam M", "DisplayMessage": "Desk not assigned", "MessageEnum": 1, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "313D3A56-BF61-4F81-9329-DD8BDF70CE7A", "UserName": "naveen.prakash@kwglobal.com", "EmployeeCode": "46135", "UserFullName": "Naveen Prakash", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "19D57739-C2CC-410F-AA2B-F8DE4CEAB499", "UserName": "simon.samuel@kwglobal.com", "EmployeeCode": "42072", "UserFullName": "Simon Samuel", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}, {"HrUserId": "AA1974D3-2104-4110-9F46-6BCC6AA3514D", "HrUserEmail": "suresh.menon@kwglobal.com", "HrFullName": "Suresh Menon", "Date": "2026-06-03", "UserId": "3A7D6B1B-C2D4-4D81-A710-FA1F4F788E68", "UserName": "shanmugaseelan.r@kwglobal.com", "EmployeeCode": "47251", "UserFullName": "Shanmugaseelan R", "DisplayMessage": "", "MessageEnum": 0, "CompanyId": "6E919CFE-74DD-4EBC-8665-3C0D44866649"}], "row_counts": {"urgent_rows": 16, "desktop_not_assigned": 3, "not_tracked": 13}}

Stage 3 — Rendered

Rendered 2026-06-04 06:38:16.576867 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 03-Jun-2026 )

Attachments
[{"name": "UrgentAttentionReport_03-Jun-2026.xlsx", "path": "runs/7fb1101d-1d3a-4c29-b330-67c4f739fb5d-attachments/AA1974D3-2104-4110-9F46-6BCC6AA3514D-UrgentAttentionReport_03-Jun-2026.xlsx", "sizeBytes": 5731, "contentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "kind": "xlsx"}]
Body HTML (source)
<!DOCTYPE html>  <html lang="en">    <head>    <meta charset="utf-8">    <meta name="viewport" content="width=device-width,initial-scale=1,shrink-to-fit=no">    <meta name="x-apple-disable-message-reformatting">    <meta http-equiv="X-UA-Compatible" content="IE=edge">    <title>Account Invitation</title>    <style type="text/css">      a {        text-decoration: none;        outline: 0      }        a:hover {        text-decoration: underline;      }        @media (max-width:649px) {        .o_col-full {          max-width: 100% !important        }          .o_col-half {          max-width: 50% !important        }          .o_hide-lg {          display: inline-block !important;          font-size: inherit !important;          max-height: none !important;          line-height: inherit !important;          overflow: visible !important;          width: auto !important;          visibility: visible !important        }          .o_hide-xs,        .o_hide-xs.o_col_i {          display: none !important;          font-size: 0 !important;          max-height: 0 !important;          width: 0 !important;          line-height: 0 !important;          overflow: hidden !important;          visibility: hidden !important;          height: 0 !important        }          .o_xs-center {          text-align: center !important        }          .o_xs-left {          text-align: left !important        }          .o_xs-right {          text-align: left !important        }          table.o_xs-left {          margin-left: 0 !important;          margin-right: auto !important;          float: none !important        }          table.o_xs-right {          margin-left: auto !important;          margin-right: 0 !important;          float: none !important        }          table.o_xs-center {          margin-left: auto !important;          margin-right: auto !important;          float: none !important        }          h1.o_heading {          font-size: 32px !important;          line-height: 41px !important        }          h2.o_heading {          font-size: 26px !important;          line-height: 37px !important        }          h3.o_heading {          font-size: 20px !important;          line-height: 30px !important        }          .o_xs-py-md {          padding-top: 24px !important;          padding-bottom: 24px !important        }          .o_xs-pt-xs {          padding-top: 8px !important        }          .o_xs-pb-xs {          padding-bottom: 8px !important        }      }        @media screen {        @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu7GxKOzY.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2) format("woff2"); 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text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
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              </tr>
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          </table>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
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          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
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Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome
Skipped
SentMailId
Skip reason
USP_EmailComp_InsertMail returned NULL (gated: dup / BlockAll / inactive sub)
Error
At
2026-06-04 06:38:17.221879

Events

AtStageLevelMessagemsWorker
2026-06-04 06:38:16.435861 DataFetch Info --- Stage 2 begin --- template=UrgentAttention recipient=suresh.menon@kwglobal.com userId=AA1974D3-2104-4110-9F46-6BCC6AA3514D thr-15824
2026-06-04 06:38:16.448862 DataFetch Info UrgentAttention: filtered urgent_cache (1433 rows) by HrUserId=aa1974d3-2104-4110-9f46-6bcc6aa3514d -> 16 row(s) thr-15824
2026-06-04 06:38:16.466863 DataFetch Info Wrote EmailComp_Job_Data (6407 bytes); shape=dict, top-level=['urgent_rows', 'row_counts'] 12 thr-15824
2026-06-04 06:38:16.481864 Render Info --- Stage 3 begin --- template=UrgentAttention recipient=suresh.menon@kwglobal.com thr-15824
2026-06-04 06:38:16.491864 Render Info dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit) thr-15824
2026-06-04 06:38:16.591868 Render Info Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 03-Jun-2026 )', attachments=1) 113 thr-15824
2026-06-04 06:38:17.162869 QA Info QA passed (15 check(s)) 516 thr-15824
2026-06-04 06:38:17.177873 Dispatch Info >>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='suresh.menon@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='e42d5c64-ee38-4f93-a92e-a188c38c9af5') thr-15824
2026-06-04 06:38:17.194883 Dispatch Info <<< USP_EmailComp_InsertMail returned MailId=None in 7ms (gated/NULL) 7 thr-15824
2026-06-04 06:38:17.207880 Dispatch Warn USP_EmailComp_InsertMail returned NULL (gated: dup / BlockAll / inactive sub) thr-15824