Stage 2 — Data · francis.xavier@kwglobal.com

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Recipient: francis.xavier@kwglobal.com (Francis Xavier) · Template: UrgentAttention · Job: 5AD7EBB6-9BB4-448B-B89A-5AD2CA5F134A

Stage 2 — Data

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Stage 3 — Rendered

Rendered 2026-08-13 03:21:10.383677 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 12-Aug-2026 )

Attachments
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         text-decoration: none !important        }      }    </style>  </head>    <body class="o_body o_bg-light"    style="width:100%;margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;background-color:#f9f8fa">    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_hide" align="center"            style="display:none;font-size:0;max-height:0;width:0;line-height:0;overflow:hidden;mso-hide:all;visibility:hidden">            Email Summary (Hidden) </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color: #f9f8fa; padding-left: 8px; padding-right: 8px;">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width: 632px; margin: 0 auto;">              <tbody>                <tr>                  <td style="padding: 10px 0; text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
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    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
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          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
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Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome
Inserted
SentMailId
0F16ACA1-3D5C-4119-86AC-68504C9984CA
Skip reason
—
Error
—
At
2026-08-13 03:21:13.671369

Events

AtStageLevelMessagemsWorker
2026-08-13 03:21:10.065557 DataFetch Info --- Stage 2 begin --- template=UrgentAttention recipient=francis.xavier@kwglobal.com userId=5E81A997-23F6-4088-98C1-EFF47FA76A21 thr-14816
2026-08-13 03:21:10.071559 DataFetch Info UrgentAttention: filtered urgent_cache (1372 rows) by HrUserId=5e81a997-23f6-4088-98c1-eff47fa76a21 -> 60 row(s) thr-14816
2026-08-13 03:21:10.122669 DataFetch Info Wrote EmailComp_Job_Data (90084 bytes); shape=dict, top-level=['urgent_rows', 'row_counts'] 10 thr-14816
2026-08-13 03:21:10.178680 Render Info --- Stage 3 begin --- template=UrgentAttention recipient=francis.xavier@kwglobal.com thr-14816
2026-08-13 03:21:10.205682 Render Info dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit) thr-14816
2026-08-13 03:21:10.396688 Render Info Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 12-Aug-2026 )', attachments=1) 226 thr-14816
2026-08-13 03:21:13.420365 QA Info QA passed (15 check(s)) 2968 thr-14816
2026-08-13 03:21:13.473366 Dispatch Info >>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='francis.xavier@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='2f1bcffb-8073-43ca-9d7c-514c7d8075aa') thr-14816
2026-08-13 03:21:13.516369 Dispatch Info <<< USP_EmailComp_InsertMail returned MailId=0f16aca1-3d5c-4119-86ac-68504c9984ca in 25ms (inserted) 25 thr-14816
2026-08-13 03:21:13.604365 Dispatch Info >>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=0f16aca1-3d5c-4119-86ac-68504c9984ca, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/UrgentAttention_2026-08-12_20260813-032113_93774a6d.xlsx') thr-14816
2026-08-13 03:21:13.637368 Dispatch Info <<< USP_EmailComp_InsertMailAttchment OK in 10ms 10 thr-14816
2026-08-13 03:21:13.650368 Dispatch Info Inserted into SentMail. MailId=0f16aca1-3d5c-4119-86ac-68504c9984ca thr-14816