Job `2C5F1BAF-B1D7-4A90-BE1B-8947F3962058`

Dispatched Back to batch

Batch: 3061F736-B163-45C1-B34E-D8004D75CB83
Template: UrgentAttention
Recipient: sivagnanamoorthy@kwglobal.com (Sivagnanamoorthy S)
User id: D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF
Status: Dispatched
Attempts: 3
Claimed by: thr-45520 at 2026-08-02 03:21:32.138408
Created: 2026-08-02 03:20:27.811006
Completed: 2026-08-02 03:21:32.295410

Attachments — what the end user receives in the email

#	Filename	Size	Status	Action
1	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF-UrgentAttentionReport_01-Aug-2026.xlsx `runs/3061f736-b163-45c1-b34e-d8004d75cb83-attachments/D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF-UrgentAttentionReport_01-Aug-2026.xlsx`	5.9 KB	on disk	Preview Download

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 452 ms · evaluated 2026-08-02 03:21:32.119405

Verdict Rule Expected Got Time

Pass

R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block

A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)

valid: sivagnanamoorthy@kwglobal.com

0 ms

Pass

R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block

Recipient is a current, active employee of this company

15 ms

Skipped

R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block

Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)

Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.

0 ms

Pass

R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block

Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)

len=93

0 ms

Pass

R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block

Stage 2 saved data for this recipient

size=16983 bytes

0 ms

Pass

R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block

The data has at least some rows in it (not empty)

total rows=16

Section counts declared in the data

Urgent Rows: 8
Desktop Not Assigned: 1
Not Tracked: 7

0 ms

Pass

R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block

Email body has no unfilled placeholders like {{ManagerName}} or ${date}

body OK (17353 bytes)

0 ms

Pass

R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn

Email body is complete (at least 200 characters and ends with a closing tag, not cut off)

body looks complete (17353 bytes)

0 ms

Pass

R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block

Every attachment file the email references actually exists on disk

1 attachment(s) present

Files attached

path	size
`runs\3061f736-b163-45c1-b34e-d8004d75cb83-attachments\D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF-UrgentAttentionReport_01-Aug-2026.xlsx`	`6042`

0 ms

Pass

R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn

Each attachment is 25 MB or less (so the email can actually be sent)

14 ms

Pass

R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn

Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).

All 8 people in this email belong to this manager's team (12 reportees in scope; this report only lists users that triggered the threshold)

31 ms

Pass

R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn

The 'count' numbers shown at the top of the data match how many rows are actually there

all 3 row_counts consistent

0 ms

Pass

R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block

The Excel attachment contains exactly the sheets it should - no missing, no extras

all 2 expected sheet(s) present, no extras

Sheets actually in the attachment

Desktop_Not_Assigned
Not_Tracked

30 ms

Skipped

R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn

Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100

payload has no per-user row arrays

0 ms

Skipped

R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn

Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).

rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload

0 ms

Stage 2 — Data

Fetched 2026-08-02 03:21:31.395799 · 16983 bytes

Urgent Rows 8

Urgent Rows · 8 row(s) × 22 column(s)

Date	UserId	UserName	EmployeeCode	UserFullName	DisplayMessage	MessageEnum	CompanyId	ReportingUserName	ReportingMailId	ReportingUserId	ReportIngUserRoleIds	EligibleMails	EligibleRoles	SuperAdminRoles	DepartmentName	ReportToEmployeeName	SkipSupervisorName	TeamName	BranchName	FormJson	FormDataJson
2026-08-01	05FCA870-E5EC-4136-8106-954005943DAD	n.karthik@kwglobal.com	47810	N.Karthik N		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Technology Support	Sivagnanamoorthy S	Francis Xavier	C-Smart Track	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
2026-08-01	E74D677E-03F8-45AE-B6C9-51B230B68599	Surya.K@kwglobal.com	49312	Surya K	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Software Dev (Tech Support)	Sivagnanamoorthy S	Francis Xavier	C-Smart Track	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
2026-08-01	4B26737B-E969-4B74-B1A1-C383ACE94A9D	pavithra.s@kwglobal.com	48878	Pavithra S		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Software Dev (Tech Support)	Sivagnanamoorthy S	Francis Xavier	C-Smart Track	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
2026-08-01	3B709F76-730F-46DD-B9C9-2EFD39B2A90E	sudalairajan.r@kwglobal.com	47798	Sudalairajan R		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Technology Support	Sivagnanamoorthy S	Francis Xavier	C-Smart Proof/ New Development	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
2026-08-01	A0978B75-8BC4-4D59-AA1B-B67CEE15A0AF	sooriya.natarajan@kwglobal.com	47686	Sooriya Natarajan		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Software Dev (Tech Support)	Sivagnanamoorthy S	Francis Xavier	C-Smart Proof	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
2026-08-01	51DEBFD2-EB42-44E1-8DE3-63E857AE4A26	k.sankar@kwglobal.com	48888	K.Sankar K		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Software Dev (Tech Support)	Sivagnanamoorthy S	Francis Xavier	C-Smart Track	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
2026-08-01	C492EC74-278C-41E7-B670-2876E41C7F81	b.bersha@kwglobal.com	48965	B.Bersha B		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Sivagnanamoorthy S	sivagnanamoorthy@kwglobal.com	D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF	028a37f0-1daa-4232-8fc5-26318504e730	—	01A6E84E-090B-440C-A9BE-00A570F9F6C7,402FBFAA-39F1-4E70-9828-08DC2AF6FC2D,028A37F0-1DAA-4232-8FC5-26318504E730,16F482A0-B9D3-44ED-932F-BD926093B840,A4CA3A5A-9F65-422D-843D-C2424A53098B,81E58623-625F-4BB4-8E69-E77D4FA2A613,550B894C-19F5-43CE-B45B-3C4082C1E706,068C4A23-1F66-4001-A30D-F5E04160EEB4,39B716DE-8FC7-433F-811C-E1741A7EC94A	16f482a0-b9d3-44ed-932f-bd926093b840,01a6e84e-090b-440c-a9be-00a570f9f6c7,81e58623-625f-4bb4-8e69-e77d4fa2a613	Technology Support - Software Dev (Tech Support)	Sivagnanamoorthy S	Francis Xavier	C-Smart Track	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
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Stage 3 — Rendered

Rendered 2026-08-02 03:21:31.625400 · 17353 bytes

Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 01-Aug-2026 )

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text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
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                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
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  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>

Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome: Inserted
SentMailId: B456BAC5-26E5-4CD4-B2BF-4802B905EA00
Skip reason: —
Error: —
At: 2026-08-02 03:21:32.287409

Events

At	Stage	Level	Message	ms	Worker
2026-08-02 03:21:31.338796	DataFetch	Info	--- Stage 2 begin --- template=UrgentAttention recipient=sivagnanamoorthy@kwglobal.com userId=D5365D7F-1F3D-47F9-8D86-A3D6240FC7CF		thr-45520
2026-08-02 03:21:31.363806	DataFetch	Info	UrgentAttention: filtered urgent_cache (1703 rows) by ReportingUserId (direct line manager only)=d5365d7f-1f3d-47f9-8d86-a3d6240fc7cf -> 8 row(s)		thr-45520
2026-08-02 03:21:31.404799	DataFetch	Info	Wrote EmailComp_Job_Data (16983 bytes); shape=dict, top-level=['urgent_rows', 'row_counts']	26	thr-45520
2026-08-02 03:21:31.436806	Render	Info	--- Stage 3 begin --- template=UrgentAttention recipient=sivagnanamoorthy@kwglobal.com		thr-45520
2026-08-02 03:21:31.447799	Render	Info	dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit)		thr-45520
2026-08-02 03:21:31.629399	Render	Info	Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 01-Aug-2026 )', attachments=1)	193	thr-45520
2026-08-02 03:21:32.131410	QA	Info	QA passed (15 check(s))	452	thr-45520
2026-08-02 03:21:32.164406	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='sivagnanamoorthy@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='6981a91b-518f-46bf-b0a6-3d6a5544d449')		thr-45520
2026-08-02 03:21:32.199409	Dispatch	Info	<<< USP_EmailComp_InsertMail returned MailId=b456bac5-26e5-4cd4-b2bf-4802b905ea00 in 29ms (inserted)	29	thr-45520
2026-08-02 03:21:32.263412	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=b456bac5-26e5-4cd4-b2bf-4802b905ea00, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/UrgentAttention_2026-08-01_20260802-032132_2423f4f3.xlsx')		thr-45520
2026-08-02 03:21:32.274410	Dispatch	Info	<<< USP_EmailComp_InsertMailAttchment OK in 3ms	3	thr-45520
2026-08-02 03:21:32.281410	Dispatch	Info	Inserted into SentMail. MailId=b456bac5-26e5-4cd4-b2bf-4802b905ea00		thr-45520

Job 2C5F1BAF-B1D7-4A90-BE1B-8947F3962058

Attachments — what the end user receives in the email

Stage 4 — QA gate

Stage 2 — Data

Stage 3 — Rendered

Stage 5 — Dispatched

Events

Job `2C5F1BAF-B1D7-4A90-BE1B-8947F3962058`