Job `6C0158D8-7721-40AB-8282-1A6EDA4B6CFB`

Dispatched Back to batch

Batch: 2CB00496-9A69-497D-82D1-AF84CD00C89D
Template: UrgentAttention
Recipient: francis.xavier@kwglobal.com (Francis Xavier)
User id: 5E81A997-23F6-4088-98C1-EFF47FA76A21
Status: Dispatched
Attempts: 3
Claimed by: thr-10844 at 2026-10-17 03:21:22.529490
Created: 2026-10-17 03:20:58.112275
Completed: 2026-10-17 03:21:22.808488

Attachments — what the end user receives in the email

#	Filename	Size	Status	Action
1	5E81A997-23F6-4088-98C1-EFF47FA76A21-UrgentAttentionReport_16-Oct-2026.xlsx `runs/2cb00496-9a69-497d-82d1-af84cd00c89d-attachments/5E81A997-23F6-4088-98C1-EFF47FA76A21-UrgentAttentionReport_16-Oct-2026.xlsx`	8.7 KB	on disk	Preview Download

Stage 4 — QA gate

Pass
15 checks run · 12 pass · 0 warn · 0 fail/error · 3577 ms · evaluated 2026-10-17 03:21:22.490487

Verdict Rule Expected Got Time

Pass

R1_RECIPIENT_EMAIL
Recipient's email address looks valid
severity: Block

A real email address (with @, no commas/semicolons/angle-brackets, max 320 characters)

valid: francis.xavier@kwglobal.com

0 ms

Pass

R2_RECIPIENT_ACTIVE
Recipient is an active employee in this company
severity: Block

Recipient is a current, active employee of this company

0 ms

Skipped

R3_ACCESSIBLE_USERS
Recipient is a manager (has at least one team member)
severity: Block

Recipient is a manager who has at least one team member to report on (skipped for UrgentAttention -- those recipients are HR-scoped, not line-manager-scoped)

Not applicable for UrgentAttention -- recipient eligibility comes from HR scope (USP_*_GetUrgentNotificationUserDetails) and the schedule config, not the line-manager reportee tree.

0 ms

Pass

R4_SUBJECT_NONEMPTY
Email has a clean, non-empty subject line
severity: Block

Email has a subject line that's filled in (no leftover {{name}} markers, max 500 characters)

len=93

0 ms

Pass

R5_PAYLOAD_PRESENT
Stage 2 saved data for this recipient
severity: Block

Stage 2 saved data for this recipient

size=82407 bytes

0 ms

Pass

R6_PAYLOAD_NONEMPTY
The email actually has content (not empty)
severity: Block

The data has at least some rows in it (not empty)

total rows=110

Section counts declared in the data

Urgent Rows: 55
Desktop Not Assigned: 10
Not Tracked: 45

0 ms

Pass

R7_BODY_NO_PLACEHOLDERS
Email body has no unfilled placeholders like {{ManagerName}}
severity: Block

Email body has no unfilled placeholders like {{ManagerName}} or ${date}

body OK (17353 bytes)

0 ms

Pass

R8_BODY_COMPLETE
Email body is complete (not cut off)
severity: Warn

Email body is complete (at least 200 characters and ends with a closing tag, not cut off)

body looks complete (17353 bytes)

0 ms

Pass

R9_ATTACHMENTS_EXIST
All attachment files are saved correctly
severity: Block

Every attachment file the email references actually exists on disk

1 attachment(s) present

Files attached

path	size
`runs\2cb00496-9a69-497d-82d1-af84cd00c89d-attachments\5E81A997-23F6-4088-98C1-EFF47FA76A21-UrgentAttentionReport_16-Oct-2026.xlsx`	`8878`

0 ms

Pass

R10_ATTACHMENT_SIZE
Attachments are not too large to be emailed
severity: Warn

Each attachment is 25 MB or less (so the email can actually be sent)

0 ms

Pass

R11_PAYLOAD_USERS_ACCESSIBLE
Email shows exactly this manager's team members
severity: Warn

Every person shown in the email is accessible to this recipient (no leakage). For AssociateSummary / TeamSummary the accessible set is the recipient's line-manager reportee tree. For UrgentAttention the accessible set is the recipient's HR scope (the users returned by USP_*_GetUrgentNotificationUserDetails for their HrUserId), which is broader than the reportee tree. For InsufficientHours the reportee tree is used but the 'missing reportees' half is skipped (the report only lists users who triggered the threshold).

All 55 people in this email belong to this manager's team (676 reportees in scope; this report only lists users that triggered the threshold)

3280 ms

Pass

R12_ROW_COUNTS_CONSISTENT
The counts shown match the actual number of rows
severity: Warn

The 'count' numbers shown at the top of the data match how many rows are actually there

all 3 row_counts consistent

0 ms

Pass

R13_ATTACHMENT_SHEETS
Excel attachment has all the expected sheets
severity: Block

The Excel attachment contains exactly the sheets it should - no missing, no extras

all 2 expected sheet(s) present, no extras

Sheets actually in the attachment

Desktop_Not_Assigned
Not_Tracked

62 ms

Skipped

R14_METRICS_RANGE
Time and percentage values look reasonable
severity: Warn

Time values (productive/unproductive/neutral/no-impact/idle/total) are within realistic bounds and percentages are 0-100

payload has no per-user row arrays

0 ms

Skipped

R15_ATTACHMENT_MATCHES_DASHBOARD
Attachment sheets match the proc data the email was built from
severity: Warn

Every sheet in the .xlsx attachment has the same number of rows as the proc result the email was built from (no rows dropped or duplicated during rendering).

rule applies only to AssociateSummary (this is UrgentAttention); other templates' attachments aren't built from a per-recipient payload

0 ms

Stage 2 — Data

Fetched 2026-10-17 03:21:18.418592 · 82407 bytes

Urgent Rows 55

Urgent Rows · 55 row(s) × 18 column(s)

HrUserId	HrUserEmail	HrFullName	Date	UserId	UserName	EmployeeCode	UserFullName	DisplayMessage	MessageEnum	CompanyId	DepartmentName	ReportToEmployeeName	SkipSupervisorName	TeamName	BranchName	FormJson	FormDataJson
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	FC510698-B3CD-4B64-BE7C-839555F91EE1	melwin.monis@kwglobal.com	45472	Melwin Monis		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	ePublishing - ePublishing-Pre-editing	Ananth Krishnamurthy	Suresh Menon	C-Taylor & Francis	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	D7885BFC-8D29-4754-A1B9-5C0DA47B57BC	azarudeen.m@kwglobal.com	45911	Azarudeen M		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Technology Support - Software Dev (Tech Support)	Topaze Nicolette	Francis Xavier	C-Smart Proof/ New Development	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	C5B0A4E9-55A0-499D-95F3-9CA9A568BC79	vidhya.k@kwglobal.com	45543	Vidhya K		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Editorial Services - Copyediting	Ananth Krishnamurthy	Suresh Menon	C-Taylor & Francis	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	9273FA3F-2D9E-4BEA-A7AA-079F8663F08E	Siddique.K@kwglobal.com	49313	Siddique K		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Composition - Indesign	Abdul Muneer	Devanand S	C-OUP	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	D4E443D4-1EE6-4AA4-A8A5-AF8DA3EDED58	Madhana.Ramalingam@kwglobal.com	49376	Madhana Ramalingam		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Editorial Services - Copyediting	Soundarya Jayanth	Mallik Manam	C-Taylor & Francis	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	4FF45ACB-2EAD-4DB0-B0D8-19920877842D	habibullah.jamal@kwglobal.com	40425	Habibullah Jamal		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Production Support - Vendor Management	Francis Xavier	Atul Goel	C-Support - Vendor	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	F9F05FBB-DA6C-4436-9486-3E9DC7A7B519	singaravel.d@kwglobal.com	45265	Singaravel D	Desk not assigned	1	6E919CFE-74DD-4EBC-8665-3C0D44866649	Composition - Indesign	Abdul Muneer	Devanand S	C-Magazine	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	31B02FD2-E6E5-4C3F-9335-72DAD3C62427	rajachitra.s@kwglobal.com	41813	Rajachitra S		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Customer Services - Project Management	Devanand S	Francis Xavier	C-Books	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	668E7DAE-71EB-42BC-9F08-B8D94AA40B89	kalaimani.vasudevan@kwglobal.com	47323	Kalaimani Vasudevan		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Customer Services - Journal Management	Sanjeevi Pk	Francis Xavier	C-KGL-VT	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	EAB7567F-CBE9-4C81-B9EC-C175BBBD5595	dhiveka.subramaniyan@kwglobal.com	48849	Dhiveka Subramaniyan		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Editorial Services - Copyediting	Soundarya Jayanth	Mallik Manam	C-Taylor & Francis	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	DD57D01C-5778-492B-98AC-5D58400BC6A2	lakshmipriya.m@kwglobal.com	47241	Lakshmipriya M		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Customer Services - Journal Management	Aparna Shankar	Francis Xavier	C-Taylor & Francis	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"47d6f369-adfa-4f02-a815-f1e0bb507123"}
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5E81A997-23F6-4088-98C1-EFF47FA76A21	francis.xavier@kwglobal.com	Francis Xavier	2026-10-16	517C2CEC-2E29-40C7-9C2E-B9DE07D2E167	rani.ravi@kwglobal.com	46095	Rani Ravi		0	6E919CFE-74DD-4EBC-8665-3C0D44866649	Quality - Technical Editing	Kovala Mannan	Sanjeevi Pk	C-KGL-VT	KGL-CHE	{"components":[{"label":"Work Mode","key":"select","id":"0d748563-bd43-4aa9-b8ea-abf914a18526","type":"select","placeholder":"","sublabel":"","isRequired":false,"futureDateAllowed":false,"minlength":null,"maxlength":null,"multiSelection":false,"IncludeTimeField":false,"fieldValidations":false,"fieldValidationValue":null,"fieldDependency":false,"dependencyField":null,"dependencyFieldValue":null,"manager":false,"fieldExclusive":false,"data":{"values":[{"id":"47d6f369-adfa-4f02-a815-f1e0bb507123","value":"PWFH"},{"id":"ff5ab541-93b7-4ed1-b505-f3362fc69b04","value":"WFO"},{"id":"2d633cb9-6791-4833-9c6f-b3988e2ea14a","value":"Hybrid"},{"id":"cc56b597-f8c5-4ff8-9a84-06a600ab2a37","value":"TWFH"}]}}]}	{"0d748563-bd43-4aa9-b8ea-abf914a18526":"ff5ab541-93b7-4ed1-b505-f3362fc69b04"}
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Subject: Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 16-Oct-2026 )

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         line-height: 37px !important        }          h3.o_heading {          font-size: 20px !important;          line-height: 30px !important        }          .o_xs-py-md {          padding-top: 24px !important;          padding-bottom: 24px !important        }          .o_xs-pt-xs {          padding-top: 8px !important        }          .o_xs-pb-xs {          padding-bottom: 8px !important        }      }        @media screen {        @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu7GxKOzY.woff2) format("woff2");          unicode-range: U+0100-024F, U+0259, U+1E00-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF        }          @font-face {          font-family: Roboto;          font-style: normal;          font-weight: 400;          src: local("Roboto"), local("Roboto-Regular"), url(https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2) format("woff2"); 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         text-decoration: none !important        }      }    </style>  </head>    <body class="o_body o_bg-light"    style="width:100%;margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;background-color:#f9f8fa">    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_hide" align="center"            style="display:none;font-size:0;max-height:0;width:0;line-height:0;overflow:hidden;mso-hide:all;visibility:hidden">            Email Summary (Hidden) </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color: #f9f8fa; padding-left: 8px; padding-right: 8px;">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width: 632px; margin: 0 auto;">              <tbody>                <tr>                  <td style="padding: 10px 0; text-align: left;">  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center; max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pt-lg o_xs-pt-xs" align="center"
          style="background-color: #f9f8fa;">
          <!--[if mso]><table width="632" cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td><![endif]-->
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin: 0 auto;">
            <tbody>
              <tr>
                <td class="o_re o_bg-white o_px o_pb-md o_br-t" align="center"
                  style="font-size: 0;vertical-align: top;background-color: #ecf9fb;border-radius: 4px 4px 0px 0px;padding-left: 16px;padding-right: 16px;padding-top: 7px;padding-bottom: 7px;">
                  <!--[if mso]><table cellspacing="0" cellpadding="0" border="0" role="presentation"><tbody><tr><td width="200" align="left" valign="top" style="padding:0px 8px;"><![endif]-->
                  <div class="o_col o_col-2"
                    style="display: inline-block;vertical-align: top;width: 100%;max-width: 200px;">
                    <div class="o_px-xs o_sans o_text o_left o_xs-center"
                      style="font-family: Helvetica, Arial, sans-serif;margin-top: 0px;margin-bottom: 0px;font-size: 16px;line-height: 24px;text-align: center;padding-left: 8px;padding-right: 8px;">
                      <p style="margin-top: 0px;margin-bottom: 0px;"><a class="o_text-primary"
                          style="text-decoration: none;outline: none;color: #126de5;"><img
                            src="https://timechampimages.blob.core.windows.net/icons/timechamp_logo.png" width="150" height="36"
                            style="max-width: 150px;-ms-interpolation-mode: bicubic;vertical-align: middle;border: 0;line-height: 100%;height: auto;outline: none;text-decoration: none;"></a>
                      </p>
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    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">      <tbody>        <tr>          <td class="o_bg-light o_px-xs" align="center"            style="background-color:#f9f8fa;padding-left:8px;padding-right:8px">            <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"              style="max-width:632px;margin:0 auto">              <tbody>                <tr>                  <td class="o_bg-white o_px-md o_py-xl o_xs-py-md o_sans o_text-md o_text-light" align="left"                    style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:16px;line-height:24px;background-color:#fff;color:#363636;padding-left:24px;padding-right:24px;padding-top:15px;padding-bottom:15px">                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      We would like to inform you that time entries were not recorded in Time Champ for some users yesterday.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 8px 0;">                      Please find the attached report, which includes:                    </p>                    <ul style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 20px;padding:0;">                      <li>Users whose desktops are not assigned</li>                      <li>Users with no time data available for yesterday</li>                    </ul>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      Kindly review the report and verify whether the users were absent, on leave, or if there was any system-related issue. Additionally, please ensure that all users have desktops properly assigned.                    </p>                    <p style="text-align: justify;font-size: 16px;color:#363636;margin:0 0 12px 0;">                      If you need any assistance, please feel free to contact the Time Champ Support Team&mdash;we&rsquo;re happy to help.                    </p>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>    <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"      style="background-color:#f9f8fa; margin:0; padding:0;">      <tbody>        <tr>          <td align="center">            <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation" style=" max-width:632px;">              <tbody>                <tr>                  <td align="center" style=" max-width:632px;">                    <div style="text-align:center;  max-width:632px;"> <table width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation">
    <tbody>
      <tr>
        <td class="o_bg-light o_px-xs o_pb-lg o_xs-pb-xs" align="center"
          style="background-color: #f9f8fa;padding-bottom:32px;white-space: nowrap;">
          <table class="o_block" width="100%" cellspacing="0" cellpadding="0" border="0" role="presentation"
            style="margin:0 auto;">
            <tbody>
              <tr style="background-color: #ecf9fb;">
                <td class="o_re o_px o_pb-lg" style="font-size:0;padding-left:10px;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:left;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0" class="small_font">For support <a class="small_font"
                          class="o_text-dark_light o_underline"
                          href="https://timechamp.freshdesk.com/support/solutions/articles/101000451716" target="_blank"
                          style="outline:0;color:#1e9999;text-decoration: none;">Contact us</a> </p>
                    </div>
                  </div>
                </td>
                <td style="height: 35px;white-space: nowrap;">
                  <div class="small_font ccc"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:135px">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_left o_xs-center"
                      style="font-family:Helvetica,Arial,sans-serif;margin-bottom:0;font-size:14px;text-align:Center;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <span><a class="small_font" href="https://timechamp.io/documents/TimeChampTermsAndConditions.pdf"
                          target="_blank" style="color: #1e9999;text-decoration: none;padding-left: 8px;">Terms &
                          Conditions</a> </span> </div>
                  </div>
                <td>
                  <div class="small_font"
                    style="display:inline-block;vertical-align:top;width:100%;max-width:200px;white-space: nowrap;">
                    <div class="o_px-xs o_sans o_text-xs o_text-dark_light o_right"
                      style="font-family:Helvetica,Arial,sans-serif;margin-top:0;margin-bottom:0;font-size:15px;line-height:21px;text-align:right;padding-left:8px;padding-right:8px;white-space: nowrap;">
                      <p style="margin-top:0;margin-bottom:0"> <a class="o_text-dark_light"
                          href="https://www.youtube.com/@timechamp_io" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/youtube_logo.png" width="19" height="19" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;</span> <a class="o_text-dark_light" href="https://www.facebook.com/TimeChamp1/"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/facebook_logo.png" width="14" height="14" alt="fb"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light" href="https://twitter.com/timechamp_io"
                          target="_blank" style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/twitter_logo.png" width="14" height="14" alt="tw"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.linkedin.com/showcase/timechamp/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/linkdin_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a> <span>&nbsp;</span> <a class="o_text-dark_light"
                          href="https://www.instagram.com/timechamp.io/" target="_blank"
                          style="text-decoration:none;outline:0;"> <img class="youtube"
                            src="https://timechampimages.blob.core.windows.net/icons/instagram_logo.png" width="14" height="14" alt="ig"
                            style="max-width:36px;-ms-interpolation-mode:bicubic;vertical-align:middle;border:0;line-height:100%;height:auto;outline:0;text-decoration:none">
                        </a><span>&nbsp;&nbsp;&nbsp;</span> </p>
                    </div>
                  </div>
                </td>
              </tr>
            </tbody>
          </table>
          <div class="o_hide-xs" style="font-size:64px;line-height:64px;height:64px">&nbsp;</div>
        </td>
      </tr>
    </tbody>
  </table> </div>                  </td>                </tr>              </tbody>            </table>          </td>        </tr>      </tbody>    </table>  </body>    </html>

Rendered preview (sandboxed)

Stage 5 — Dispatched

Outcome: Inserted
SentMailId: 05E4397B-012C-4F9E-A9A8-3132D5E3E62D
Skip reason: —
Error: —
At: 2026-10-17 03:21:22.795491

Events

At	Stage	Level	Message	ms	Worker
2026-10-17 03:21:18.330755	DataFetch	Info	--- Stage 2 begin --- template=UrgentAttention recipient=francis.xavier@kwglobal.com userId=5E81A997-23F6-4088-98C1-EFF47FA76A21		thr-10844
2026-10-17 03:21:18.354761	DataFetch	Info	UrgentAttention: filtered urgent_cache (1482 rows) by HrUserId=5e81a997-23f6-4088-98c1-eff47fa76a21 -> 55 row(s)		thr-10844
2026-10-17 03:21:18.432575	DataFetch	Info	Wrote EmailComp_Job_Data (82407 bytes); shape=dict, top-level=['urgent_rows', 'row_counts']	24	thr-10844
2026-10-17 03:21:18.575227	Render	Info	--- Stage 3 begin --- template=UrgentAttention recipient=francis.xavier@kwglobal.com		thr-10844
2026-10-17 03:21:18.600231	Render	Info	dbo.HtmlTemplates lookup 'UrgentAttentionTemplate': OK (9306 chars, batch-cache hit)		thr-10844
2026-10-17 03:21:18.883432	Render	Info	Rendered (17353 bytes, subject='Time Champ: URGENT ATTENTION: Some of your members were not tracked yesterday ( 16-Oct-2026 )', attachments=1)	348	thr-10844
2026-10-17 03:21:22.512501	QA	Info	QA passed (15 check(s))	3577	thr-10844
2026-10-17 03:21:22.555486	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMail(@From='anuradha.bhardwaj@kwglobal.com', @To='francis.xavier@kwglobal.com', @Subject='Time Champ: URGENT ATTENTION: Some of your members were not ...', @AttachmentCount=1, @SiteAddress='kwglobal', @TrackingId='0cd94b62-b00e-4ecc-8d6a-09835dc892c8')		thr-10844
2026-10-17 03:21:22.628504	Dispatch	Info	<<< USP_EmailComp_InsertMail returned MailId=05e4397b-012c-4f9e-a9a8-3132d5e3e62d in 59ms (inserted)	59	thr-10844
2026-10-17 03:21:22.729493	Dispatch	Info	>>> EXEC USP_EmailComp_InsertMailAttchment(@MailId=05e4397b-012c-4f9e-a9a8-3132d5e3e62d, @AttacchmentPath='https://timechampv2storage.blob.core.windows.net/6e919cfe-74dd-4ebc-8665-3c0d44866649/MailAttachments/UrgentAttention_2026-10-16_20261017-032122_ae027e1f.xlsx')		thr-10844
2026-10-17 03:21:22.748492	Dispatch	Info	<<< USP_EmailComp_InsertMailAttchment OK in 9ms	9	thr-10844
2026-10-17 03:21:22.775490	Dispatch	Info	Inserted into SentMail. MailId=05e4397b-012c-4f9e-a9a8-3132d5e3e62d		thr-10844

Job 6C0158D8-7721-40AB-8282-1A6EDA4B6CFB

Attachments — what the end user receives in the email

Stage 4 — QA gate

Stage 2 — Data

Stage 3 — Rendered

Stage 5 — Dispatched

Events

Job `6C0158D8-7721-40AB-8282-1A6EDA4B6CFB`